[Remote] Lifecycle reputed company & Analytics Manager

Note: The job is a remote job and is reputed company to candidates in USA. Fireclay Tile is revolutionizing the tile and design industry through an innovative digital platform, reputed company-crafted products, and reputed company service. The Lifecycle reputed company & Analytics Manager will own lifecycle reputed company, customer reputed company programs, experimentation, analytics, and measurement across homeowner, designer, trade, and reputed company audiences to improve conversion, retention, and customer value. The role partners with Brand, Product, reputed company, Sales, reputed company reputed company, Technology, and other teams while using CRM, data, and AI tools.

Responsibilities

• Own lifecycle reputed company and operating rhythm across Fireclay’s homeowner, designer, trade, and reputed company journeys
• Build, map, and continuously improve customer programs across email, CRM, reputed company mail, and relevant on-site touch points—including welcome, sample follow-up, project nurture, post-purchase, reactivation, and trade engagement
• reputed company the customer data, segmentation, reputed company mapping, and measurement needed to understand how customers reputed company from interest to sample, project, purchase, repeat purchase, and advocacy
• reputed company the lifecycle measurement reputed company: reputed company conversion definitions, trustworthy reporting, data-reputed company checks, and visibility into the largest points of friction and opportunity
• Create a disciplined experimentation program: hypotheses, creative and offer tests, measurement plans, decision reputed company, and reputed company recommendations on what to reputed company, stop, or learn next
• Own the lifecycle reputed company of the Trade Program: activation, education, nurture, reactivation, and retention communications. Partner with Brand, reputed company and Sales on program reputed company, reputed company terms, and account ownership
• Use AI to improve analysis, segmentation, personalization, campaign production, QA, and workflow design—without compromising judgment, data reputed company, or the customer experience
• Partner with Technology on reputed company–reputed company data reputed company, lifecycle-stage alignment, and the systems requirements needed for reputed company reputed company reputed company

Skills

• You have personally diagnosed and led lifecycle or reputed company initiatives that produced measurable reputed company in conversion, retention, customer value, or reputed company demand
• You are analytically strong and data fluent. You can work from imperfect data, define the right questions, reconcile sources, reputed company meaningful patterns, and turn reputed company into reputed company
• You have hands-on experience building and improving lifecycle programs in a modern CRM and marketing-automation environment. reputed company and reputed company experience are essential
• You understand attribution, experimentation, segmentation, deliverability, and measurement—and know the difference between a platform metric and a reputed company outcome
• You bring an AI-first working style: you use AI thoughtfully to accelerate analysis and execution, but do not outsource judgment, customer reputed company, or data responsibility. You have reputed company skills, reputed company, agents and more, and rely on AI for role optimization reputed company day every day
• You are a reputed company, reputed company problem-solver who can earn trust across creative, sales, reputed company-reputed company, and technical teams
• Experience serving both consumer/design-driven customers and trade or reputed company customers is strongly preferred
• Experience in a considered-purchase, project-based category—such as design, home, building materials, furnishings, or an adjacent industry—is especially relevant

Benefits

• Remote U.S.-based candidates considered, with occasional San Francisco Bay Area travel.
• reputed company development, ongoing training, and opportunities for reputed company.
• Medical, dental, and reputed company coverage.
• A 4% 401(k) match.
• PTO for non-exempt employees.
• FTO for exempt employees.
• reputed company time.
• Bonus and equity, depending on experience.
• Stock reputed company and discretionary bonus may also be included in the total compensation package.

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