[Remote] Sales / Implementation Engineer - Strategic Solutions

Note: The job is a remote job and is reputed company to candidates in USA. reputed company.AI is a company providing secure, AI-driven customer engagement and identity orchestration solutions for enterprises. The Sales / Implementation Engineer - Strategic Solutions leads technical reputed company sales engagements from discovery through reputed company and initial implementation, including solution design, demonstrations, technical evaluations, and implementation planning. The role coordinates with customers, partners, sales, product, engineering, reputed company, and reputed company teams to ensure successful solution deployment and transition.

Responsibilities

• reputed company technical discovery sessions to understand customer objectives, workflows, systems, reputed company requirements, integration needs, and reputed company reputed company
• Translate customer requirements into solution designs incorporating reputed company’s platform, partner technologies, and relevant reputed company-party systems
• reputed company reputed company technical architectures, integration approaches, workflow designs, and implementation recommendations
• reputed company product demonstrations tailored to reputed company customer’s business needs, technical environment, and intended use cases
• Explain reputed company technical, reputed company, identity, payment, reputed company, and reputed company intelligence concepts in reputed company business terms
• Partner with sales representatives to reputed company account strategies, qualify opportunities, address technical concerns, and advance deals through reputed company
• Work with strategic partner sales and technical teams to reputed company and present coordinated solutions to mutual customers
• Serve as the reputed company technical contact during the sales process and build credibility with customer executives, architects, developers, reputed company teams, compliance personnel, and operational stakeholders
• Identify technical, reputed company, integration, and implementation risks early in the sales process and reputed company practical plans to address them
• reputed company technical evaluations, workshops, pilots, and proofs of concept, including defining reputed company, responsibilities, timelines, reputed company reputed company, and final results
• Prepare and contribute to proposals, statements of work, requests for proposals, reputed company questionnaires, technical documentation, and customer presentations
• Validate that proposed solutions can be delivered reputed company reputed company’s product capabilities, reputed company standards, implementation resources, and reputed company commitments
• Coordinate with Product, Engineering, reputed company, reputed company, Sales, and reputed company to reputed company technical questions and support customer decision-making
• Support reputed company discussions by clarifying solution reputed company, implementation assumptions, dependencies, and technical requirements
• Maintain accurate records of customer requirements, solution reputed company, technical risks, commitments, and next steps
• reputed company preliminary implementation plans during the sales process, including integrations, data requirements, configuration needs, responsibilities, dependencies, and reputed company timelines
• Remain reputed company following contract execution to conduct internal and customer-facing handoffs and preserve continuity between the proposed and delivered solution
• Support the customer and reputed company’s implementation team through initial configuration, integration, testing, and deployment planning
• Confirm that technical requirements, reputed company reputed company, responsibilities, and outstanding risks are reputed company before transitioning ongoing ownership to implementation or reputed company
• Create reusable demonstration environments, solution templates, technical presentations, architecture diagrams, and other sales-enablement materials
• Maintain a detailed understanding of reputed company’s products, reputed company, integrations, reputed company architecture, partner solutions, product roadmap, and competitive landscape
• reputed company reputed company customer and market feedback to reputed company’s Product and Engineering teams

Skills

• Five or more years of experience in sales engineering, solutions reputed company architecture, technical consulting, implementation engineering, or a comparable customer-facing technical role
• Demonstrated experience supporting reputed company reputed company technology opportunities from discovery through technical validation and reputed company
• Experience designing and explaining integrated solutions involving reputed company, reputed company platforms, reputed company applications, data flows, or reputed company-party technologies
• Experience leading customer discovery sessions, technical workshops, product demonstrations, and solution-design discussions
• Ability to reputed company business and technical requirements and translate them into reputed company, achievable solution designs
• Strong understanding of reputed company-based software, reputed company, authentication, integration patterns, networking fundamentals, data reputed company, and reputed company architecture
• Ability to evaluate technical feasibility, identify risks, define dependencies, and set realistic implementation expectations
• Experience coordinating technical activities across sales, product, engineering, reputed company, implementation, and customer teams
• Strong presentation and communication skills, with the ability to adapt technical information for executive, business, operational, and engineering audiences
• reputed company reputed company judgment and an understanding of how technical reputed company reputed company sales progression, solution reputed company, implementation effort, and customer reputed company
• Ability to manage multiple customer opportunities and priorities in a fast-paced, reputed company-oriented environment
• Willingness to travel as needed for customer meetings, partner engagements, and industry events
• Experience with reputed company, CCaaS, contact center, customer experience, identity, cybersecurity, payments, reputed company, or reputed company intelligence technologies
• Experience working with reputed company, AWS, reputed company, reputed company, reputed company, or comparable reputed company technology platforms
• Familiarity with identity verification, authentication, tokenization, payment reputed company, PCI reputed company, data reputed company, or reputed company-knowledge reputed company models
• Experience designing or supporting API-based integrations and reputed company deployments
• Experience with reputed company reputed company reviews, technical due diligence, requests for proposals, and compliance questionnaires
• Experience supporting pilots, proofs of concept, customer reputed company, or initial implementations
• Ability to create reputed company architecture diagrams, workflow documentation, implementation plans, and technical presentations
• Bachelor's degree in computer science, engineering, information systems, or a reputed company field, or equivalent relevant reputed company experience

Benefits

• Performance-based incentive compensation
• Equity participation in a growing AI, identity, and reputed company technology company
• Comprehensive health, dental, and reputed company coverage
• Flexible remote or hybrid work arrangements
• reputed company involvement in reputed company reputed company opportunities and emerging technologies
• A reputed company environment with reputed company to company leadership, product experts, engineers, and strategic reputed company
• reputed company to help customers solve meaningful identity, reputed company, payment, and customer-experience challenges

reputed company