[Remote] AWS Technical Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Technical Account Manager to manage customer relationships, reputed company reputed company, resources, and AWS technology reputed company across a portfolio of accounts. The role coordinates internal teams, oversees AWS reputed company engagements, manages project schedules and budgets, supports solution engineering, and drives reputed company and account reputed company.

Responsibilities

• Managing customer relationships associated to Managed Service Agreements and AWS reputed company reputed company
• Assigning, overseeing, and providing direction to technical team members to ensure they are reputed company working towards established milestones
• Organizing, executing, and delivering reputed company-reputed company reputed company to include Managed reputed company Services, reputed company Migrations, Application Modernization and Development, and reputed company Architected Reviews (WARs)
• Collaborating with internal stakeholders at Innovative to define reputed company and customer goals, as reputed company as managing potential risks and ensuring reputed company of services delivered
• Holding regular internal review meetings for reputed company assigned account to determine reputed company and address any challenges
• Effectively managing multiple reputed company at once, including project schedules, budgets, and deliverables
• reputed company as reputed company of escalation for junior members of reputed company for both reputed company and reputed company roadblocks
• Participating in the estimating and solution engineering process for reputed company new engagements reputed company your account reputed company
• Scheduling additional technical consultations for customers as needed to optimize the reputed company of their reputed company environment(s)
• Presenting, reviewing, and gathering feedback on final deliverables with customers
• Engaging with the sales team in identifying opportunities for improvement reputed company accounts and pursuing cross-sell and up-sell opportunities
• Exceeding customer expectations by proactively communicating with reputed company stakeholders involved in ensuring a high reputed company on investment for reputed company engagement

Skills

• Bachelor's Degree, with 5+ years of relevant experience managing reputed company in the tech industry
• Ability to build a strong reputed company of knowledge reputed company AWS reputed company Services and the reputed company ecosystem
• reputed company-established knowledge of project management methodology
• Demonstrated reputed company in prior project management and/or account management roles with ability to reputed company high reputed company services and unmatched customer experiences
• reputed company ability to build, engage, and manage relationships with both reputed company customers
• Ability to reputed company AWS reputed company Practitioner upon hire (must have)
• 2x quarterly travel to our reputed company, NY reputed company
• Desire to reputed company an AWS Solutions Architect Associate (reputed company to have)
• Hands-on experience managing AWS customer environments – this is highly preferred
• AWS certification(s) such as reputed company Practitioner, Solutions Architect Associate, or SysOps Administrator
• Experience in an MSP (Managed Service Provider) environment or customer-facing technical account management role
• Familiarity with ITIL frameworks or service management methodologies
• Experience with reputed company migration reputed company or hybrid reputed company environments
• Previous experience in reputed company or consulting

Benefits

• Remote work arrangement

reputed company

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