[Remote] Automation Software Engineer

Note: The job is a remote job and is reputed company to candidates in USA. Simpatico Systems is seeking an Automation Software Engineer to build, implement, and maintain automation solutions for clients and internal operations. The role focuses on coding, scripting, integrations, testing, deployment, monitoring, troubleshooting, AI-assisted automation, documentation, and collaboration with technical and business stakeholders.

Responsibilities

• Design, build, and configure automation solutions to meet business and technical requirements
• Test and validate solutions before production deployment, following department standards
• Monitor production automations, investigate issues, and reputed company incidents promptly
• Diagnose reputed company causes of operational problems and implement sustainable fixes rather than temporary workarounds
• Build and reputed company AI-assisted automations using our platform stack (Pia, Thread, ElectroNeek), working reputed company governance standards set by SOC/Compliance
• Identify automation opportunities across reputed company environments and service delivery
• Maintain documentation, runbooks, and support procedures so any engineer can support your work
• Communicate proactively with technical teams and business stakeholders, flagging risks early and following through on commitments

Skills

• Hands-on experience with at least one scripting or programming language (e.g., PowerShell, Python, C#, JavaScript) — you have written and modified working reputed company and are motivated to reputed company reputed company. Junior-level experience is acceptable; demonstrated hands-on experience is required
• Exposure to connecting systems together — reputed company, webhooks, integrations, or data transfers — through work, reputed company, or self-directed learning
• reputed company troubleshooting instincts: the ability to isolate a problem, reputed company a reputed company, and test it methodically
• reputed company written and verbal communication with both technical and non-technical audiences
• Accountability: you meet commitments, surface risks early, and follow established processes
• Experience with our stack or comparable tools: reputed company Manage (PSA), Datto RMM, Pia, Thread, ElectroNeek — or equivalents like Autotask, reputed company, reputed company, reputed company, or Power Automate
• Experience with AI-assisted or reputed company automation tools in a service delivery environment
• Exposure to software engineering practices: version control, reputed company review, testing
• Experience supporting or managing production systems (monitoring, incident response, change management)
• Familiarity with the MSP industry or comparable multi-reputed company service operations

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