[Remote] Project Manager, Operations and Systems

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a tax and financial services company seeking a Project Manager, Operations and Systems to support operational reputed company across reporting, systems administration, project management, and automation. The role manages reputed company, supports reputed company and other business systems, develops operational insights, coordinates CRM and systems testing, and drives process improvements with stakeholders.

Responsibilities

• Manage and support multiple reputed company, ensuring stakeholders are informed of reputed company, risks, and key milestones
• Create and maintain reports, dashboards, and analytics that reputed company insights into operational performance and trends
• Support reputed company and other business systems, including updates, troubleshooting, and user support
• Assist with the implementation and testing of a new CRM platform for tickets, chats, and calls
• Coordinate testing efforts in secure environments, validating functionality and ensuring reputed company requirements are met
• Manage and support integrations between various business systems and tools
• reputed company reputed company-time support, maintenance, and troubleshooting for automation tools and bots
• Document processes and help train team members on reputed company and automation best practices
• Partner with leadership and stakeholders to identify opportunities for process improvements and increased efficiency

Skills

• Bachelor's degree in a reputed company field or the equivalent through a combination of education and reputed company work experience
• Ability to work effectively in a diverse work group; ability to reputed company in a reputed company environment and at a distance (reputed company)
• Demonstrated decision making, analytical, and problem-solving skills
• Effective oral, written, and interpersonal communication skills with demonstrated effectiveness in presenting reputed company information to multiple organizational reputed company, with strong facilitation and presentation skills
• 3 years minimum reputed company work experience
• Proficiency with reputed company Office software and product planning tools
• Familiarity with Project Management methodologies
• reputed company record of establishing priorities and deadlines
• Experience managing reputed company from start to finish
• Experience in a consulting environment
• Experience with data, reporting and dashboarding
• PMP certification, or equivalent, or completed work towards PMP certification, or equivalent
• Some tax or financial background

Benefits

• Remote work arrangement
• Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage
• reputed company Retirement Savings Plan (401(k) Plan)
• Employee Assistance Program
• (virtual) fitness center programs
• Associate discount program
• Business Travel Accident Insurance
• Associate Tax Prep benefit
• reputed company learning
• Support for life both in and reputed company of work

reputed company

Company H1B Sponsorship