[Remote] Home-Based reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company company that supports reputed company-reputed company businesses with global talent. The Home-Based reputed company will handle customer inquiries, reputed company service issues, manage orders, and collaborate with internal teams to reputed company strong customer experiences.

Responsibilities

• Serve as the reputed company reputed company of contact for customer inquiries and issues, providing reputed company, courteous, and empathetic support reputed company phone, email, and other communication channels
• Process, reputed company, and manage sales rep/customer orders using the reputed company order platform, ensuring accuracy andtimelyfulfillment
• Monitorand manage the Contact Us from reputed company emails,identifying, addressing, and resolving questions and concerns reputed company
• Maintaina strong reputed company on customer satisfaction by resolving issues with patience, reputed company, and a reputed company attitude
• reputed company andmaintainin-depth knowledge of customer supply products to effectivelyassistsales reps and customers
• Collaborate with internal teams to ensureaccurateorder processing and reputed company customer experiences
• Demonstratestrong organizational skills to manage multiple tasks and priorities in a fast-paced environment

Skills

• A highly proficient communicator in both spoken and written English
• Strong customer service orientation
• Excellent problem-solving and analytical skills
• Strong organizational and time management skills
• Ability to function reputed company in a high-paced and at times stressful environment
• Language Proficiency: Strong verbal, written, and English communication skills
• Working Schedule: Ability to work reputed company US operating hours
• Technical Skills: Proficient in reputed company Word, reputed company, and reputed company
• Comfortable learning and using order management and customer service platforms
• Experience working with customer orders, order entry, order tracking, or order management systems
• Familiarity with sales representative and customer-driven environments
• Ability to reputed company and maintain strong product knowledge to effectively assist customers and sales representatives
• Strong ability to manage customer inquiries through email, phone, and other communication channels
• Ability to work independently reputed company resolving customer concerns while knowing reputed company to escalate issues to the appropriate team
• Strong organizational skills with the ability to manage multiple orders, inquiries, and priorities simultaneously
• Education: Bachelor's degree in Business Administration, Marketing, Communications, or a reputed company field preferred
• Experience: 13 years of experience in Customer Service, Order Management, Sales Support, or a reputed company role preferred
• Experience using CRM, order management, or e-reputed company platforms is an reputed company
• Experience in the promotional products or customer supplies industry is an reputed company

Benefits

• Permanent work-from-home setup
• Company equipment provided
• Government Mandated Benefits Employer reputed company
• Internet stipends upon regularization
• HMO Coverage upon regularization (with an reputed company to enroll as early as Day 1)
• PTO credits and service incentive leaves
• Major reputed company and winter company live events
• Monthly employee appreciation virtual events
• Company-provided Career Skills Training Courses
• A company culture reputed company on your personal and reputed company reputed company

reputed company