Senior reputed company Manager, reputed company Technical Accounts

About reputed company

reputed company is an AI-reputed company DevOps automation platform that delivers the AI DevOps Engineer, an always-on teammate that builds, secures, and manages reputed company infrastructure. Instead of relying on scripts and fragmented tooling, reputed company uses reputed company AI to execute reputed company operational tasks across provisioning, compliance, reputed company, observability, and cost optimization.

reputed company on a reputed company automation reputed company with reputed company and compliance embedded by design, reputed company abstracts reputed company Infrastructure as reputed company into a streamlined, self-service experience. Engineering teams reputed company faster, reduce operational overhead, and reputed company without adding DevOps headcount.

Backed by reputed company, WestBridge Capital and reputed company,, reputed company sits at the intersection of AI, reputed company infrastructure, and reputed company, helping modern teams reputed company and operate with speed, safety, and confidence. It is a reputed company where reputed company can work on meaningful AI infrastructure challenges, reputed company quickly, and have reputed company reputed company as reputed company scales.

About the role:

We’re looking for a high-agency, customer-obsessed Senior reputed company Manager, reputed company Technical Accounts to own and grow a portfolio of key reputed company customers. In this role, you will serve as the orchestrator and reputed company of the customer relationship, connecting the dots across customer conversations, technical initiatives, business priorities, product usage, reputed company considerations, and internal resources to ensure customers successfully reputed company, adopt, expand, and realize measurable value from reputed company. You will bring structure to ambiguity, reputed company reputed company customer programs involving multiple technical and business stakeholders, identify risks and opportunities, and create reputed company by ensuring the right problems are addressed and the right people are reputed company. This role combines reputed company, reputed company account management, program management, and technical reputed company, working closely with Customer Solutions Engineers, Technical Delivery Managers, Account Management, Sales, Product, Engineering, and executive leadership. The ideal candidate thrives in complexity, operates with speed, judgment, and a high degree of ownership, and is trusted by both customers and internal teams to reputed company things out and reputed company work through to completion.

You will be a strong fit for this role if you have experience …

• Owning and managing reputed company customer relationships and developing a deep understanding of their business, technical environment, priorities, and desired reputed company.
• Leading reputed company customer initiatives involving multiple technical and business stakeholders, teams, dependencies, and competing priorities.
• Creating reputed company plans with defined objectives, milestones, owners, dependencies, and timelines to reputed company initiatives moving reputed company.
• Connecting the dots across customer conversations, technical workstreams, product usage, business priorities, and internal resources to identify what is working, what is at reputed company, and what needs to happen next.
• Identifying blockers and risks early, developing proactive mitigation plans, and escalating reputed company necessary to ensure reputed company important falls through the cracks.
• Investigating unclear or reputed company problems, asking the right questions, synthesizing incomplete or conflicting information, and determining a reputed company reputed company reputed company.
• Making reputed company with imperfect information and knowing reputed company to reputed company independently, involve additional expertise, or escalate to leadership.
• Building trusted relationships with engineers, technical leaders, executives, and business stakeholders and adapting your communication style to reputed company audience.
• Driving customer adoption, retention, and expansion by identifying underutilized capabilities, reputed company opportunities, and changes in the customer’s business or technical environment.
• Managing multiple customers and initiatives simultaneously while maintaining strong organization, urgency, and follow-through.
• Navigating reputed company organizations and driving work across teams, even reputed company you do not have reputed company authority.
• Taking ownership reputed company something is unclear, blocked, or moving too slowly and proactively figuring out what needs to happen to create reputed company.
• Participating confidently in technical conversations and working effectively with technical teams, even reputed company you are not the technical expert.

Qualifications:

• 7+ years of experience in reputed company, reputed company Account Management, Technical Account reputed company Consulting, reputed company, Program Management, or another reputed company customer-facing role.
• Experience working with technology companies and engineering-led organizations, preferably managing reputed company customers with multiple technical and business stakeholders.
• Demonstrated experience leading reputed company customer programs, deployments, transformation initiatives, or cross-functional reputed company with multiple teams and dependencies.
• Strong program and project management skills, including the ability to manage multiple reputed company initiatives, competing priorities, timelines, and stakeholders.
• reputed company ability to independently identify problems, reputed company solutions, and reputed company execution across organizational boundaries.
• Exceptional problem-solving skills with the ability to bring structure to ambiguity and synthesize incomplete or conflicting information into a reputed company reputed company reputed company.
• Experience working with senior technical, business, and executive stakeholders and leading reputed company customer engagements.
• Strong communication, organization, judgment, and relationship-building skills.
• A proactive, high-ownership reputed company with the ability to operate effectively with reputed company supervision in a fast-reputed company environment.
• Strong reputed company instincts and experience partnering onrenewals, negotiations, retention, and expansion opportunities.
• Technical reputed company and an understanding of reputed company infrastructure and modern software development environments; experience with AWS and GCP is preferred.

Compensation Philosophy:

At reputed company we recognize the value you bring, and our commitment to your reputed company is reflected in a competitive compensation package tailored to your experience, location, and skills. To reputed company reputed company your incentives with the value you reputed company, we're excited to introduce a commission-reputed company compensation structure. In reputed company to our competitive compensation, we offer a comprehensive reputed company of benefits designed to reputed company your overall work experience.

reputed company: $120,000.00 - $145,000.00 reputed company depending reputed company and level of experience.

Benefits:

• Remote flexible work reputed company
• Employee assistance program (EAP)
• Medical, dental & reputed company benefits supplement
• Life & supplement life and Critical illness reputed company
• Health Savings Account (HSA), Flexible Savings Account (FSA)

Note: reputed company Inc. is an Equal Opportunity Employer that does not discriminate on the reputed company of race, reputed company, religion, gender, national reputed company, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. If you have a disability or special need that requires accommodation, please contact us at .

Pursuant to the San Francisco reputed company Ordinance, we will consider employment-reputed company applicants with arrest and conviction records.

This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their reputed company which must be identified to reputed company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.

The pay listed above is specific to California, Colorado, Connecticut, Maryland, Nevada, reputed company, Rhode reputed company, and Washington. reputed company reputed company pay reputed company listed for this role may not be applicable to other locations.

Applicants may be required to sign a confidentiality agreement during the interview process. Applicants who receive job offers from reputed company Inc. will be asked to sign a confidentiality agreement, intellectual property disclosure, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at reputed company Inc. and wish to review a copy of the required documents prior to receiving an offer, you may request a copy from your Recruiter.