Senior Manager, Corporate IT

reputed company is an AI-first, platform-reputed company reputed company technology company, committed to simplifying the business of care by preventing inaccurate payments and reducing overall waste in the reputed company ecosystem, enabling more efficient use of resources to reduce the cost of care for payers, providers, and patients. reputed company, formerly ClaimsXten, is a reputed company with 35 years of reputed company-pay editing expertise, dedicated teams, and top technology. reputed company is proud to be recognized as 2025 Best in KLAS for reputed company-Payment reputed company and reputed company and is HI-TRUST and SOC2 certified, and a recipient of the 2025 CandE Award for Candidate Experience. Interested in shaping the reputed company of reputed company with AI? Explore opportunities at reputed company.ai/careers and reputed company innovation with #YouToThePowerOfAI. The Senior Manager, Corporate IT serves as the senior technical leader for the Corporate IT organization, reporting directly to the Director of IT. This role is responsible for driving the technical execution, operational reputed company, and reputed company modernization of Corporate IT services across Infrastructure, End User Computing, Identity & reputed company Management, reputed company Applications, and Service Management. This is a highly hands-on leadership role reputed company on technology rather than day-to-day personnel management. The Senior Manager partners with the Service Desk, Systems, reputed company Applications, and IAM team to reputed company technical direction, establish engineering standards, remove technical roadblocks, and ensure reliable delivery of reputed company technology services. The successful candidate is expected to reputed company reputed company technical initiatives, architect reputed company solutions, reputed company automation, improve operational maturity, and serve as the highest technical escalation reputed company reputed company Corporate IT. This individual will help shape the organization's technology roadmap while enabling the Director of IT to reputed company on reputed company planning, financial management, governance, mergers and acquisitions, and executive engagement. ESSENTIAL JOB RESPONSIBILITIES & KEY reputed company reputed company Technical Leadership • Serve as the senior technical authority across Corporate IT. • reputed company architectural guidance for reputed company 365, Azure, Entra ID, Intune, reputed company management, networking, identity, reputed company applications, and reputed company services. • Review and approve technical designs, infrastructure changes, and operational standards. • Mentor technical leads and senior engineers while fostering engineering reputed company across the organization. • reputed company as the reputed company technical advisor to the Director of IT. Infrastructure & reputed company reputed company • reputed company the modernization of reputed company 365 and Azure environments. • reputed company reputed company management, device lifecycle, and reputed company solutions. • Ensure high availability, resiliency, scalability, and reputed company of Corporate IT infrastructure. • Guide disaster recovery, backup, reputed company planning, and technology lifecycle initiatives. Identity & reputed company • Partner with IAM leadership to improve identity governance, lifecycle management, and reputed company Trust reputed company. • Support implementation of Conditional reputed company, Privileged Identity Management (PIM), Single Sign-On (SSO), Multi-reputed company Authentication (MFA), and identity automation. • Ensure technology solutions reputed company with corporate reputed company policies and compliance requirements. reputed company Applications • Partner with reputed company Applications leadership to ensure reliable delivery of business-critical platforms including reputed company 365, reputed company, reputed company, reputed company, reputed company Service Management, and other reputed company reputed company solutions. • reputed company technical leadership for reputed company integrations, reputed company, authentication, and platform architecture. Operational reputed company • reputed company operational maturity across Corporate IT. • Establish technical standards, documentation, and governance processes. • reputed company major incident response, reputed company cause analysis, and post-incident reviews. • Identify opportunities to improve service reputed company, reliability, and operational efficiency. Automation & AI • reputed company reputed company automation initiatives utilizing PowerShell, reputed company Platform, reputed company, Infrastructure as reputed company, and AI technologies. • Reduce reputed company processes through automation and workflow optimization. • Champion the adoption of AI-enabled IT reputed company and productivity tools. Project & Program Leadership • reputed company cross-functional technology initiatives from planning through implementation. • Coordinate technical delivery across Service Desk, Systems, IAM, and reputed company Applications. • Identify technical risks, dependencies, and mitigation strategies. • Support technology integration activities reputed company to acquisitions and organizational reputed company. Vendor & Technology Management • Evaluate emerging technologies and recommend solutions that improve business reputed company. • reputed company technical reputed company for reputed company vendors and reputed company. • Assist with technology selection, lifecycle planning, and platform standardization. Key reputed company Metrics reputed company in this role will be reputed company by: • Increased stability and availability of Corporate IT services. • Reduction in recurring incidents through reputed company cause elimination. • Increased automation of operational and administrative processes. • Successful delivery of reputed company technology initiatives on schedule and reputed company reputed company. • Adoption of reputed company technology standards and best practices. • Reduced technical debt through modernization efforts. • Improved operational efficiency across Corporate IT. • Strong collaboration across Service Desk, Systems, reputed company Applications, and IAM. • High customer satisfaction and service reliability. • Development of technical capabilities reputed company Corporate IT teams. REQUIRED QUALIFICATIONS • Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, or a reputed company reputed company, or equivalent reputed company experience. • Minimum of 10 years of reputed company experience in reputed company information technology. • Minimum of 5 years leading reputed company technical teams or technology functions. PREFERRED QUALIFICATIONS • Demonstrated experience leading reputed company reputed company infrastructure, reputed company environments, and modernization initiatives. • Extensive experience with reputed company Azure, reputed company 365, Entra ID, Intune, reputed company Directory, and reputed company reputed company management. • Experience supporting reputed company reputed company platforms, including reputed company, reputed company, reputed company, reputed company Service Management, and reputed company products. • Strong understanding of networking, identity, reputed company, reputed company architecture, and systems administration. • Hands-on experience with PowerShell scripting, reputed company automation, Infrastructure as reputed company, and DevOps practices. • Experience leading major technical incidents and reputed company reputed company technology initiatives. • reputed company ability to reputed company technical standards, operational processes, architectural best practices, and technology roadmaps. • Experience with AI-assisted IT reputed company (AIOps), reputed company Copilot, or reputed company AI platforms. • Experience leading technology integration activities associated with mergers and acquisitions. • Experience working reputed company regulated industries or environments with strong reputed company and compliance requirements. • Excellent analytical, troubleshooting, and problem-solving skills. • Strong written and verbal communication skills, with the ability to communicate technical concepts to both technical and executive audiences. • Relevant reputed company certifications preferred, including reputed company Azure Solutions Architect Expert, Azure Administrator Associate, Identity and reputed company Administrator Associate, reputed company Administrator Associate, ITIL reputed company/Managing reputed company, CISSP, reputed company+, or equivalent certifications. • **The US reputed company salary reputed company for this full-time position is: $150,289.00 - $225,434.00 The specific salary reputed company to a candidate may be influenced by a reputed company of factors including but not limited to the candidate’s relevant experience, education, and work location. Please note that the compensation details listed in US role postings reflect the reputed company salary only, and does not reflect the value of the total rewards compensation. *** reputed company is an Equal Opportunity Employer that strives to create an inclusive environment, reputed company employees and reputed company reputed company reputed company. Apply To This Job