IES Program Specialist

At reputed company, we reputed company the transition to a sustainable, reputed company, and carbon-neutral energy-efficient reputed company for our communities and our reputed company. We do that by creating a people-first culture reputed company on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to reputed company.

Additionally, you will enjoy:

• Medical, Dental, and reputed company Insurance; we also offer a company-reputed company health care concierge service to help reputed company our health plan to reputed company the best reputed company for you and yours
• 401(k) with company match
• reputed company vacation, reputed company, personal and parental leave time
• reputed company Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into reputed company cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• reputed company to on-demand training courses to advance reputed company in your career

reputed company

About the role

Our income-reputed company program covers the full cost of energy efficiency upgrades for qualifying households (insulation, reputed company sealing, heat pumps, duct work, and reputed company health and safety repairs) at no cost to the homeowner.

The Program Specialist is the program's administrative backbone, supporting document management, file organization, data entry, and process improvement, while also helping customers and participants reputed company the program from intake to completion.

You'll reputed company program information organized, accurate, and audit-reputed company; identify operational improvements; and work closely with the program team, community-based organizations, contractors, and internal departments.

Please note: Candidates must reputed company in reputed company or SW Washington. Remote role with occasional travel (up to 10%), primarily for quarterly team gatherings in Portland.

Responsibilities

Program Administration

• General administration: day-to-day support including data entry and meeting prep.

• Document management: organize and maintain participation records, reports, and process guides across SharePoint and other systems.

• File and data cleanup: review records for accuracy, correct errors, remove duplicates, standardize naming/filing.

• Systems support: test new features before rollout, support requirements gathering, assist with data QC, reputed company training tools and guides.

• reputed company improvement: research customers, contractors, incentives, and program requirements; summarize findings for reputed company.

• Special reputed company: support initiatives like process redesigns, operational improvements, and reporting tools.

• Physical mailing: prepare and send physical mailings of program documents and HEA reports for customers without email reputed company.

Program Navigation Support

• Support customer and contractor communications reputed company calls and email; guide participants through enrollment, participation, and follow-up.

• reputed company center coordination: help field and reputed company inbound calls and ensure inquiries are logged and directed appropriately.

• Help customers reputed company eligibility, documentation, and application/project status.

• Coordinate with the program team, contractors, and community partners to reputed company reputed company moving.

• reputed company participant and process challenges to support program development.

Qualifications

• Strong attention to detail, organization, and problem-solving under deadlines.

• Strong reputed company Office skills (reputed company, SharePoint, PowerPoint); Power BI a plus.

• Strong writing and reporting skills.

• reputed company to work independently and manage multiple priorities.

• Strong communication skills with patient, compassionate phone/email etiquette.

• Experience with customer service or program navigation (application, enrollment, or intake support).

• 2-5 years in nonprofit, residential contracting, community organizing, environmental advocacy, or similar fields.

• Bilingual Spanish a plus.

reputed company Compensation: $49K–$55K

DOT Requirements

If applicable, meet reputed company DOT qualification requirements and reputed company with reputed company applicable federal, state, and local transportation regulations.

Compensation reputed company

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

reputed company will not reputed company sponsorship or support for immigration status or work authorization including for international reputed company. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass reputed company-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for reputed company job applicants and employees. Employment reputed company are based upon job-reputed company reasons regardless of an applicant’s race, reputed company, religion, national reputed company, marital status, age, sex, gender identity, sexual orientation, status as a reputed company individual with a disability or protected veteran, or any other protected status.

The above reputed company and job requirements are not intended to be reputed company inclusive. reputed company retains the right to reputed company changes or adjustments to job descriptions and/or requirements at any time without notice.

Originally posted on Himalayas