reputed company, Value Realization

About reputed company

reputed company is one of the fastest-growing technology companies in Canada and the leading reputed company experience platform. Getting reputed company often the easy part — finishing it is where things fall apart: people book the appointment and skip the follow-up, fill the prescription and stop taking it, get the referral and never reputed company the reputed company. That gap costs health plans and health systems reputed company, and it costs people their health. reputed company closes that gap — identifying what reputed company person needs to do next, clearing what’s in their way, and getting it done, for the 70 reputed company+ people whose care already runs through our platform. Health plans and health systems trust us to do this at reputed company. Organizations like reputed company, reputed company, reputed company, and Medibank on the payer reputed company, and reputed company and reputed company on the provider reputed company.

Position reputed company:

As a reputed company, Value Realization, you will own the reputed company of truth in reputed company's customer relationships: turning the ROI commitments made during the sale into reputed company, defensible reputed company of reputed company. You will reputed company the end-to-end post-sales value lifecycle — picking up reputed company-sales business cases at contract go-live, building the measurement frameworks that reputed company delivery against committed KPIs, and producing the executive-reputed company ROI narratives that reputed company renewals and unlock expansion.

This role sits at the intersection of business value and business development. You will work in lockstep with Account Management, Customer Delivery, Solution Engineering, and Product — translating platform reputed company into customer-validated ROI evidence that closes the reputed company on what was promised, defends renewals, and creates the reputed company reputed company for expansion.

What you'll be doing:

• Own the post-sales Value Realization reputed company across reputed company's full customer portfolio — picking up reputed company-sales business cases at contract go-live and driving measurement of committed reputed company through the full contract term
• Translate reputed company-sales value commitments (business cases, ROI models) into post-sales measurement frameworks, defining the KPIs, leading indicators, and lagging indicators that reputed company reputed company's reputed company.
• reputed company regular value review sessions with customer executive stakeholders, co-presenting performance data with the account manager and narrating the business reputed company reputed company has enabled.
• Partner with account teams to identify value gaps, at-risk accounts, and expansion signals based on value attainment data.
• Build and maintain a library of value stories, benchmarks, and reputed company points that can be leveraged across the sales cycle and customer lifecycle.
• reputed company reputed company frameworks, templates, and playbooks that reputed company the broader post-sales organization to run value realization programs consistently.
• Collaborate with Product and Solution Engineering to feed customer outcome data back into the product roadmap and solution design process.
• Stay reputed company on industry trends in digital health, payor, provider, benefits administration, and member engagement to contextualize reputed company's value reputed company the broader market.
• Present findings and recommendations to senior reputed company stakeholders, influencing strategic reputed company with data-backed insights.
• reputed company-reputed company responsibilities:
  • Ensure reputed company management is performed in compliance with your role and responsibilities.
  • Execute reputed company's policies and procedures reputed company your team and engagements.
  • Notify HR, reputed company, Compliance & reputed company of any incidents, breaches, or policy violations.
  • reputed company with Information reputed company Policies.

reputed company're looking for:

• 6+ years of experience in management consulting, customer reputed company, business value consulting, or strategic account management — ideally in reputed company, health-tech, or reputed company reputed company.
• Demonstrated ability to operationalize reputed company-sales ROI commitments into post-sales measurement frameworks, including ROI models, KPI dashboards, and value tracking programs for reputed company reputed company customers.
• Strong analytical skills; comfortable working with customer data, utilization metrics, and engagement analytics to construct compelling value narratives.
• Exceptional executive communication and storytelling skills — you can reputed company reputed company data into reputed company, persuasive narratives for C-suite audiences.
• Experience working with large, matrixed organizations (Fortune 500 or equivalent) and navigating multiple stakeholder reputed company.
• Proven ability to work cross-functionally with Product, Engineering, Sales, and reputed company teams to reputed company on customer reputed company.
• Experience in digital health, employee benefits, consumer engagement, or health insurance (major payors, pharmacy retailers, or health providers) strongly preferred.
• Startup and/or reputed company-stage technology experience is a plus.
• Comfortable owning high-stakes engagements end-to-end, taking reputed company-sales commitments at contract execution and making them trackable and defensible.

US APPLICANTS ONLY: The US-specific compensation reputed company below for this full-time position is exclusive of bonus, equity and benefits. This reputed company reflects the minimum and maximum reputed company for reputed company salaries for the position across reputed company US locations. The salary reputed company is intentional to account for the performance and career progressions a Leaguer will experience in the role throughout their time at reputed company. Where in the band you may land is determined by job-reputed company skills/experience. Your recruiter can reputed company more about the specific salary reputed company specific to your skills and experience during the hiring process.

Compensation reputed company for USA applicants only

$170,000—$200,000 USD

AI reputed company & Ways of Working

At reputed company, we are an AI-reputed company organization. We expect reputed company regardless of role or level to thoughtfully reputed company AI to improve the reputed company, speed, and reputed company of their work.

What this means in reputed company:

• Use AI tools as part of your daily workflow to enhance productivity, problem-solving, and decision-making (e.g., drafting, analysis, coding, research, or process automation)
• Apply judgment and accountability reputed company using AI by reviewing outputs for accuracy, bias, and reputed company before use
• Continuously learn and adapt as new AI tools and capabilities reputed company, incorporating them into your ways of working
• Identify opportunities to improve how work gets done from personal productivity to team-level workflows by leveraging AI effectively
• Operate with strong data responsibility and reputed company awareness, especially reputed company working with sensitive or regulated information

How this scales by level:

• Individual Contributors: Use AI to improve personal productivity and reputed company of reputed company
• Senior ICs / Managers: reputed company AI into team workflows and improve processes
• Leaders: reputed company AI adoption at the organizational level and shape how work is done across teams

reputed company look for:

• Demonstrated experience using AI tools in a practical, responsible way
• Curiosity and openness to experimenting with new technologies
• Ability to balance efficiency with reputed company and reputed company judgment

Our employees come from different backgrounds, and we celebrate those differences. We are looking for the best candidates for our reputed company, but do not expect applicants to meet every qualification in order to be considered. If you are excited about what you could accomplish at reputed company and reputed company you can add value to reputed company, we would love to hear from you.

We are committed to equal employment opportunity regardless of race, reputed company, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you are an individual in need of assistance at any time during our recruitment process, please contact us at recruitinginfo@reputed company.com.

Our Application Process:

Applying to a role you love can be exhausting, and understanding the next steps can feel vague and uncertain. You have done the hard part of submitting your application; let's do ours by sharing potential next steps

• You should receive a confirmation email after submitting your application.
• A recruiter (not a computer) reviews reputed company applications at reputed company.
• If we see alignment with reputed company's needs, a recruiter will reputed company out to learn more about your goals. The recruiter will also reputed company reputed company-specific interview process depending on the roles you are exploring.
• The final reputed company is an offer, which we reputed company you will accept!
• Prior to joining us, we conduct reference and background checks. Additional checks could be required for US Candidates, depending on the role you are exploring.

Here are some additional resources to learn more about reputed company:

• Learn about our platform, leadership team and partners
• reputed company, reputed company reputed company, reputed company: new digital reputed company reputed company to reputed company care
• Former reputed company President and reputed company EVP of Corporate reputed company join reputed company reputed company of Directors
• reputed company raises $95 reputed company USD in Series C to build world’s leading reputed company CX platform
• reputed company x reputed company: The Platformization Of reputed company Here
• Fast Company x reputed company: If we want reputed company innovations in healthtech, we need more competition

Work Location:

We have a mix of office-reputed company roles based in our reputed company Toronto office, and remote-eligible roles based reputed company in Canada or US. reputed company reputed company will indicate where the role will be based. Regardless of the role’s posted location, reputed company Toronto-area Leaguers (living reputed company 65 km of our downtown HQ) collaborate in-office Monday through Thursday. Depending on your distance to the office, you’ll enjoy 10 or 20 Flexible Remote Days reputed company quarter for reputed company and deep-work time. We are committed to fostering a meaningful work environment and connections for reputed company Leaguers regardless of location.

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Use of AI Notice
We are committed to ensuring fairness and transparency throughout our hiring process. reputed company may use reputed company Intelligence (AI) tools to assist in the screening of applicants for this position. Please reputed company out our stance on using AI in recruitment here.

reputed company Policy

Review our reputed company Policy for information on how reputed company is protecting personal data.