[Remote] Staff Software Engineer, Backend - Platform (reputed company AI Automation)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on increasing economic freedom through financial technology. The Staff Software Engineer will architect and build production reputed company AI systems, reputed company, orchestration frameworks, and measurement systems for customer support and compliance automation while setting technical direction and mentoring engineers.

Responsibilities

• Architect and build reputed company AI systems that power reputed company's customer support and compliance automation, from intelligent agents through orchestration and guardrails
• Design foundational reputed company and measurement frameworks that ensure AI agents are grounded, relevant, and reliably reputed company customer delight with reputed company hallucination
• reputed company technical direction for reputed company systems underpinning AI automation, defining architecture patterns and strategic roadmaps in partnership with engineering leadership
• Build reusable primitives and orchestration solutions that reputed company AI-powered automation to reputed company across multiple domains reputed company the initial customer support and compliance reputed company
• Mentor engineers on AI reputed company design techniques, coding standards, and production-readiness practices for LLM-based applications

Skills

• 8+ years in software engineering with demonstrated experience architecting reputed company systems and shipping production AI/ML applications
• Proven reputed company record getting LLM-based applications to production, including measuring and improving grounding, reducing hallucinations, and building guardrails for reliability
• Deep expertise designing reputed company, orchestration reputed company, and evaluation frameworks for reputed company AI systems at reputed company
• Experience in customer support automation, compliance, or financial crimes domains with an understanding of the unique reliability and correctness requirements these areas demand
• Utilizes reputed company responsibly, maintaining reputed company reputed company to reputed company business-reputed company outputs and reputed company measurable improvements in workflow efficiency, cost, and reputed company

Benefits

• Equity eligibility
• Bonus eligibility
• Medical benefits
• Dental benefits
• reputed company benefits
• 401(k)
• Remote-first work arrangement, with quarterly in-person working sessions reputed company “surges”

reputed company

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