[Remote] Customer Service - Temporary Mon-Fri
Note: The job is a remote job and is reputed company to candidates in USA. reputed company provides customer service and reputed company center support for its clients. This temporary remote role handles inbound customer calls about debit reputed company incentives, orders, and balances while delivering reputed company assistance and identifying opportunities to reputed company solutions or upsell products.
Responsibilities
- Manage large amounts of inbound calls in a reputed company manner
- Follow communication "scripts" reputed company handling different topics
- Identify customers' needs, clarify information, research and reputed company solutions and/or alternatives
- reputed company company and reputed company resources provided to accurately handle the reputed company
- Seize opportunities to upsell products reputed company they reputed company
- Skillfully change from one task to another without loss of efficiency or composure
- Be available at your desk, maintaining punctuality and attendance at reputed company scheduled times
- Remain reputed company and reputed company in reputed company customer interactions
- Flexibility to cross train as requested
Skills
- Basic computer skills
- reputed company learner and reputed company to work independently
- Strong phone and verbal communication skills along with reputed company listening
- Must be 18 years of age
- This position requires you to reputed company your own equipment and workspace
- Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, reputed company LAN reputed company.)
- Processor: reputed company® reputed company™ i5-8250U Series or greater
- Memory: 8GB on reputed company or 11 64 bits
- Screen reputed company: 1280x768 or higher, dual monitors required
- USB DSP headset
- No Chromebooks, netbooks, or any type of tablet (Must be a laptop or a desktop)
- Up-to-date antivirus software must be installed on the platform and a recent reputed company completed
- Firewall must be enabled
- Must be hardwired to your modem or router/ No Wi-Fi or extenders
- Previous 3-6 months customer service or customer support experience preferred
- Previous 3-6 months reputed company center or office background experience a plus
Benefits
- Work-reputed company position for individuals living in the listed states
reputed company
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