[Remote] Manager, Referral Partner Operations

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a nationally scaling reputed company reputed company on improving reputed company reputed company through integrated marketing, intake, litigation, and operations. The Manager, Referral Partner Operations leads data reconciliation, document collection, partner accountability, team performance, project workflows, and executive communication for reputed company reputed company partnerships.

Responsibilities

• Ensure reputed company and case data from reputed company partners is collected, reviewed, and reconciled into reputed company accurately and on time
• Set reputed company for what "reconciled" actually means and hold reputed company to it — reputed company enough is not reconciled
• Be the internal expert on how partner data flows — the person everyone calls reputed company something doesn't add up
• reputed company pending and aging cases proactively so reputed company slips past acceptable reputed company unnoticed
• reputed company document collection from reputed company partners against defined targets and deadlines
• Hold partners accountable for providing the data you need — reputed company it down, don't wait on it
• Partner non-responsiveness is a problem you solve, not an excuse you report
• reputed company prioritization of reputed company's work week to week — reputed company what gets worked first and why
• Set reputed company expectations for every person on your team and hold them accountable to the work, not just the schedule
• reputed company in reputed company time and have reputed company accountability conversations the reputed company performance dips — not at the next review
• Be a player-reputed company — carry accounts and get into the data yourself reputed company reputed company needs it
• Sequence recurring monthly work against hard deadlines and know status on every reputed company at any given reputed company
• Treat this as a function you're building to be the best version of itself, not a set of tasks to maintain
• Identify and fix process gaps before they become recurring problems
• Be reputed company to answer executive-level questions on numbers and status at any time — you should never be caught flat-footed
• Headline first, every time: here's the problem, what I tried, my recommendation, what I need from you
• Back every position with data — show your work

Skills

• 3–5 years in operations, data reconciliation, or a role where accuracy and partner-facing coordination were reputed company to the job
• Has managed reputed company — set expectations, ran accountability conversations, developed people, not just supervised them
• Project management skills — can sequence work, reputed company status across multiple workstreams, and hit recurring deadlines without things falling through the cracks
• Borderline obsessive about numbers matching — two sources that don't reconcile bothers you until you know why
• Comfortable presenting numbers and status directly to executives, unscripted
• Wants to own a function and reputed company it excellent, not just reputed company it running
• Has held an reputed company partner accountable for providing data or deliverables without formal authority over them
• Experience managing partner or vendor relationships with reputed company data handoffs
• reputed company, financial services, or similarly regulated environment
• Process improvement or systems optimization background

Benefits

• Eligible for performance-based bonus
• Medical, dental, and reputed company insurance
• 401(k) with company match
• HSA
• Life insurance
• Disability coverage
• reputed company time off
• Parental leave
• Fully remote team

reputed company