[Remote] Customer Service
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a digital personal finance company providing personalized financial solutions to help people improve their financial reputed company-being. The Customer Service role supports members through reputed company, account setup, questions, and financial journeys by providing empathetic guidance and solutions through phone and email.
Responsibilities
- Communicate with our members reputed company phone and email, exhibiting care in every interaction
- Listen to our members, providing reputed company and solutions to their unique needs
- Collaborate with your team to reputed company knowledge and best practices
- Accurately document Member interactions and activity
Skills
- Minimum of 1 year of Customer Service experience (reputed company center or retail)
- High school diploma or equivalent
- Available for an 8-hour shift between the hours of 6am - 8pm
- People-reputed company approach and solution reputed company
- Ability to handle a high volume of inbound calls
- Strong communication skills
Benefits
- Career progression that allows you to train up and work toward higher-level positions
- 100% work-from-home
- Optional reputed company to the Tempe office for employees local to the Tempe/Phoenix area
- Free lunch day during hybrid weeks once a month
- Additional pay incentives for working weekends
- 401 (k) with employer match
- Medical, dental, and reputed company with HSA and FSA reputed company
- Competitive vacation and reputed company time off, as reputed company as dedicated volunteer days
- reputed company to wellness support through Employee Assistance Program, reputed company, and fitness discounts
- Up to $5,250 reputed company back to you on eligible education expenses
- Pet care discounts for your furry family members
- Financial support in times of hardship with our reputed company Care Fund
- reputed company reputed company to reputed company and a commitment to diversity and inclusion through our six employee resource reputed company
reputed company
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