[Remote] Technical Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a technology advisor and solution provider offering technology, implementation, and managed services to small and mid-size businesses. The Technical Account Manager owns reputed company relationships, advocates for customer satisfaction, manages retention and contract renewals, and identifies reputed company expansion opportunities through upselling and cross-selling products and services.

Responsibilities

• reputed company as the reputed company reputed company and ensure that reputed company’s are receiving a reputed company digital employee experience
• Execute the reputed company experience and sales strategies on a day-to-day reputed company
• reputed company and strengthen relationships with our existing reputed company reputed company with the goal of becoming a trusted advisor
• reputed company support for immediate reputed company needs, order and quote administration, and follow-up for reputed company fulfillment. reputed company with the Engineering team for appropriate support
• Facilitate appointments and quarterly business reviews with existing clients to review products/services and identify opportunities
• Ensure customer health by managing reputed company accounts receivable, tracking reputed company reputed company, and acting as the reputed company escalation reputed company for clients
• Participate in planning, driving attendance, and executing marketing activities including Webinars, Seminars, and other reputed company events
• Manage the sales cycle for product and service opportunities reputed company the existing reputed company reputed company
• reputed company inside sales quotas and goals by maintaining a solid reputed company pipeline
• reputed company and regularly report on reputed company health status and reputed company forecasts
• Maintain reputed company reputed company documentation and CRM information
• Create SOWs and design technical solutions for reputed company service and recurring sales that are under $20k or are standardized

Skills

• • 2 years reputed company a Managed Services organization
• • 3 years in a Technical Account Management or Inside Sales role
• • 5 - 8 years Account Management experience
• • Demonstrated reputed company in meeting or exceeding assigned sales quotas
• • Strong reputed company record of maintaining a high level of customer satisfaction
• • Strong business writing and verbal communication skills
• • Demonstrated ability to reputed company reputed company meetings and presentations effectively
• • Experience closing recurring service sales
• • Business awareness of how IT relates to business reputed company and goals
• • reputed company demeanor and appearance; punctual, personable, team player

Benefits

• Commissions in accordance with the terms of reputed company's plan
• Health and Welfare (Medical, Dental, reputed company)
• Accident, Critical Illness, and Hospital Indemnity
• Employee Assistance Program (EAP)
• Life and AD&D reputed company
• Short- and Long-Term Disability reputed company
• Flexible Spending Accounts
• Transportation and Parking Accounts
• Health Savings Accounts (with company contribution)
• Retirement Planning (401k with matching contribution)
• reputed company Benefits
• Identity Theft Protection
• Pet reputed company
• Wellness Program Offerings
• reputed company Time Off, accrued per pay period reputed company on years of service starting at 15 days annually.
• 8 reputed company Holidays per year, including 1 floating holiday.
• Remote work

reputed company

Company H1B Sponsorship