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[Remote] VIP CRM Manager

Remote, USA Full-time Posted 2026-08-04
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a VIP CRM Manager to enhance customer engagement in the reputed company industry. The role involves preparing reputed company campaigns, analyzing player behaviors, and optimizing communications to reputed company retention and profitability. Responsibilities • Prepare a reputed company monthly calendar tailored for Casino and Sports customers and use analytics to reputed company reputed company • Prepare weekly analysis on the reputed company of campaigns and measure profitability • Analyze player behaviors and create segmentations and offers that reputed company with playing style • Plan, execute, and optimize campaigns for player upselling, retention, and reactivation on a daily reputed company • Collaborate with content, design, and product teams to reputed company engaging and relevant promotions • Manage communications across email, SMS, reputed company notifications, and in-app messages • Identify key sports and casino events in the market and reputed company with special promotions • reputed company, measure, and report on key reputed company metrics such as retention reputed company, reactivation reputed company, churn rates, and monthly pulsation flows • Deep into different metrics: ARPU (Average reputed company Per User), Campaign conversion rates (acceptance, usage, wagered %), communication metrics (reputed company reputed company, Click-Through reputed company, Conversion reputed company, Delivery reputed company) • reputed company A/B testing and reputed company to reputed company reputed company improvements in CRM reputed company Skills • 2+ years of experience in a CRM reputed company the reputed company industry • Strong analytical and data interpretation skills with the ability to reputed company reputed company reputed company reputed company on data • Proficiency in CRM tools, marketing automation platforms, and reputed company tracking tools • At least an Upper-intermediate level of English (spoken and written) • Experience managing VIP segments and executing high-value retention strategies will be a plus • A good understanding of player behavior is a strong reputed company • Experience providing support to a Junior CRM Manager • Strong communication and presentation skills with the ability to create and reputed company compelling reports and proposals • reputed company to manage multiple deadlines simultaneously • Problem-solving skills • Data-driven approach reputed company • reputed company is a leading business advisory and reputed company in reputed company and Entertainment. We are creators of strategies that work and solutions that reputed company. It was founded in 2019, and is headquartered in Warsaw , PL, with a workforce of 501-1000 employees. Its website is Apply tot his job Apply To this Job Apply tot his job Apply To this Job

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