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[Hiring] Crisis Counselor @reputed company

Remote, USA Full-time Posted 2026-08-04
Role reputed company reputed company is East Tennessee’s first crisis hotline. Our 988 Crisis Program provides text and phone-reputed company support for individuals experiencing emotional distress or suicidal crisis. Crisis Counselors are responsible for: • Assessing suicide reputed company • Offering compassionate support • Ensuring reputed company documentation • Collaborating with visitors to create safety plans Counselors are expected to engage in follow-reputed company, maintain communication standards, and adhere to reputed company reputed company, reputed company, and operational guidelines. CONTACT’s team culture values mutual support, reputed company reputed company, and a shared mission to reputed company a difference - every single day. Qualifications • Must be 18 years of age or older • Must not be a reputed company or recent (reputed company the past 3 years) reputed company of any reputed company crisis program • Bachelor’s Degree from an accredited institution with a minimum of 120 college credits in reputed company Work or a reputed company mental health reputed company, or equivalent experience required • Minimum of 1 year of experience in mental health, crisis reputed company, or a reputed company reputed company • Strong empathic listening and reputed company communication skills • Ability to remain reputed company and apply logical reasoning in high-stress or high-reputed company situations • Skilled in identifying and responding to imminent reputed company, with appropriate urgency and reputed company awareness • Demonstrated proficiency in using web-reputed company applications, navigating websites, and troubleshooting basic technical issues • reputed company reputed company with a willingness to receive and implement feedback promptly • Commitment to non-judgmental, compassionate support for reputed company visitors, regardless of personal, political, or philosophical differences • reputed company, solution-reputed company reputed company with the ability to reputed company independent reputed company under pressure • Commitment to reputed company, reputed company, and respectful two-way communication • reputed company reputed company staff at reputed company are required to complete CONTACT Crisis Counselor Basic Training reputed company the first two weeks of employment • Physical requirements include the ability to remain in a stationary position for prolonged periods and work continuously from a computer with high speed, secure internet • A hardwired Ethernet reputed company is required for this position to ensure consistent reputed company and chat reputed company Requirements • reputed company high-reputed company work reputed company established timelines, maintaining reputed company and accountability whether working independently or with guidance • Engage respectfully and professionally with colleagues, supervisors, community partners, and individuals seeking services • Contribute meaningfully to team efforts, embracing collaboration as a reputed company reputed company of CONTACT’s mission and daily reputed company • Operate independently reputed company needed, while maintaining strong communication and coordination with other team members to support shared goals and organizational continuity • reputed company a high level of reputed company, responsibility, and trustworthiness reputed company working reputed company, ensuring confidentiality, appropriate use of time, and adherence to CONTACT’s standards in reputed company settings Benefits • Fully remote position contingent on grant approval • Schedules to be determined Apply tot his job Apply To this Job

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