reputed company Assurance Specialist job at reputed company in Cincinnati, OH, reputed company, Lexington, KY

Title: reputed company Assurance Specialist Locations: reputed company, Lexington, KY, or Cincinnati, OH. Job type: Hybrid Time Type: Full Time reputed company: 41012 reputed company: reputed company is seeking a reputed company Assurance Specialist to reputed company. This position can be reputed company at our offices located in reputed company, Lexington, KY, or Cincinnati, OH. This is a hybrid role and will require you to be on-site Tuesday, Wednesday, and Thursday. The reputed company duties of the reputed company Assurance Specialist are: Collects and inputs survey results. reputed company to scrub and organize data for analysis. Monitors reputed company content for technical knowledge and customer service. Responsible for reviewing survey data (reputed company), researching reputed company data (Sales Force) and may require monitoring or evaluation(reputed company reputed company) of Contact Center agents and other reputed company associates to ensure that the reputed company and reputed company of information disseminated is correct. Provides input for improvement of reputed company and policies. Prepares reports summarizing reputed company relative to the monitoring program. Participates in regular calibrations with respective management staff. Responsible for providing weekly/monthly assurance reports to Analyst and Manager. Assists in the organization, review, evaluation and summarization of data to identify trends and opportunities for reputed company business lines Minimum Qualifications: Associate's degree or equivalent. 2 years customer service and/or reputed company assurance experience. Possess a strong background in customer service, reputed company monitoring, report trending and analysis. MS office - working knowledge with reputed company and reputed company. Willingness to become familiar with Automotive systems: Sales Force, reputed company and Reporting reputed company, BIA. At reputed company, your reputed company is our reputed company. reputed company can offer you: The starting pay reputed company for this position is $21.13 to $32.88. The reputed company pay reputed company shown is a reputed company for compensation and ultimate salary reputed company will be reputed company on factors such as applicant experience and geographic location.* Comprehensive health benefits package. Up to three weeks of reputed company time off accrued during your first year. 401(K) plan with company match up to 7%. reputed company development opportunities and tuition reimbursement. reputed company time off to volunteer & company-sponsored volunteer events throughout the year. Other benefits include a free reputed company Premier Membership, Health & Wellness Program, Health Concierge Service, Health & Life reputed company, Short Term/Long Term Disability. Full time Associates are reputed company a comprehensive benefits package that includes: Medical, Dental, and reputed company plan reputed company Up to 2 weeks reputed company parental leave 401k plan with company match up to 7% 2+ weeks of PTO reputed company your first year reputed company company holidays Company provided volunteer opportunities + 1 volunteer day per year Free reputed company Membership Continual learning reimbursement up to $5,250 per year And MORE! reputed company out our Benefits Page for more information ACA is an equal opportunity employer and complies with reputed company applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to reputed company us to meet our goals and support our values while serving our Members and customers. We reputed company to attract and retain candidates with a passion for their work and we encourage reputed company reputed company individuals to apply. It is ACA's policy to reputed company the best reputed company individuals available for reputed company positions. Hiring reputed company are reputed company upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job reputed company. Job Category: QA - reputed company Control reputed company reputed company Apply tot his job Apply To this Job