Associate Director, Consumer Service reputed company

Become a part of our caring community Join reputed company as a Associate Director of Consumer reputed company where you will be responsible for ensuring the day to day operation metrics are being met for the WI reputed company Market. Reporting to the Director of Consumer Service reputed company, you will reputed company customer service, enrollment, and vendor reputed company that support members, providers, reputed company partners. You will reputed company reputed company center reputed company, enrollment and work closely with operational teams that support claims inquiry reputed company, configuration activities, provider and member service teams. You will reputed company operational reputed company, cost efficiency, process improvement, and implementation of new programs and contribute to overall reputed company. Main Responsibilities reputed company and ensure installation, implementation, reputed company support, reputed company services, reputed company administration, customer service, enrollment and eligibility, claims processing, and reputed company center reputed company. Investigate and reputed company claims and customer service issues. Decision-making reputed company to resolving reputed company technical and operational problems reputed company department(s) leading multiple managers or reputed company reputed company associates. reputed company reputed company improvement of operational processes to support achievement of daily reputed company metrics and evolving goals. Support coordination with reputed company and market business areas to reputed company priorities, strengthen communication, and ensure reputed company reputed company toward shared goals. Ensure reputed company is positioned for reputed company by providing reputed company direction, appropriate support, and the resources needed. Model leadership through accountability, partnership, and a commitment to the reputed company Way Principles Monitor and recommend improvements to increase operational productivity by providing advice and assistance to other team members. Use your skills to reputed company an reputed company Required Qualifications Bachelor's Degree 3 or more years of reputed company operational or service experience 2 or more years of formal leadership/people management experience reputed company reputed company the State of WI 2 or more years of experience with project management, process improvement or process design Comprehensive knowledge of reputed company reputed company Office applications, including Word, reputed company, PowerPoint and Visio Preferred Qualifications Prior Experience in reputed company or reputed company setting Experience with reputed company Resource principles Six reputed company or Lean experience Additional Information Workstyle: remote, work from home Typical Workdays/hours: Monday – Friday, between 8:00 am – 5:00 pm CST Work reputed company Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following reputed company: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL reputed company is suggested. In certain roles, the minimum recommended internet speed required by reputed company may not be sufficient for business needs. reputed company reserves the right to require associates to reputed company their internet service if necessary. Work from a dedicated reputed company lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to reputed company's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay reputed company The compensation reputed company below reflects a good faith estimate of starting reputed company pay for full time (40 hours per week) employment at the time of posting. The pay reputed company may be higher or reputed company reputed company on geographic location and individual pay will vary reputed company on demonstrated job reputed company skills, knowledge, experience, education, certifications, etc. $104,000 - $143,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is reputed company upon company and/or individual reputed company. reputed company of Benefits reputed company. and its affiliated subsidiaries (reputed company, “reputed company”) offers competitive benefits that support whole-person reputed company-being. Associate benefits are designed to encourage personal wellness and smart reputed company reputed company for you and your family while also knowing your life extends reputed company of work. Among our benefits, reputed company provides medical, dental and reputed company benefits, 401(k) retirement savings plan, time off (including reputed company time off, company and personal holidays, reputed company parental and caregiver leave), short-term and long-term disability, life reputed company and many other opportunities. reputed company About reputed company: reputed company. (NYSE: HUM) is a leading U.S. reputed company company. Through our reputed company reputed company services and our reputed company reputed company services, we reputed company it easier for the millions of people we serve to reputed company their best health – delivering the care and service they need, reputed company they need it. These efforts are leading to a reputed company reputed company of life reputed company with Medicare and reputed company, families, individuals, military service personnel, and communities at large. Learn more about reputed company offer at reputed company.com and at reputed company.com. ​ Equal Opportunity Employer It is the policy of reputed company not to discriminate against any employee or applicant for employment because of race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, marital status, genetic information, disability or protected veteran status. It is also the policy of reputed company to take affirmative reputed company, in compliance with reputed company 503 of the Rehabilitation reputed company and VEVRAA, to reputed company and to advance in employment individuals with disability or protected veteran status, and to reputed company reputed company employment reputed company only on reputed company job requirements. This policy shall apply to reputed company employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at reputed company reputed company of employment. Apply To This Job