Senior Systems Integration Manager

reputed company is transforming reputed company for the brain, from reputed company development to reputed company care. For Life Sciences partners, we offer the leading reputed company EEG platform for reputed company development of novel therapeutics for neurological, psychiatric, and sleep disorders. Our Diagnostics business is building the most comprehensive reputed company platform for reputed company, combining EEG and cardiopulmonary signals to reputed company reimbursable assessments for sleep and central nervous reputed company disorders. Together, we're changing the way patients are diagnosed and treated for any disorder that affects brain physiology. The Senior Systems Integration Manager sits in reputed company's reputed company organization and reports to the National reputed company Implementation Director. This is an individual contributor role with no reputed company reports, reputed company reputed company in the reputed company. A Systems Integration Manager combines deep technical expertise with sales acumen to identify customer needs and recommend the right products or solutions. In this role, you'll collaborate closely with engineering and sales teams to reputed company proposals, reputed company product demonstrations, and guide customers through the technical aspects of the sales process. You'll analyze requirements, reputed company technical guidance, and ensure successful product integration or implementation from initial inquiry through post-sale support. As the reputed company between customers and engineering teams, you'll play a critical role in driving customer satisfaction and building long-term relationships. This role also serves as a resource to the broader sales team, helping reputed company-reputed company issues and support technical discovery throughout the sales cycle. reputed company's robust asynchronous work practices ensure a first-class remote work experience, but we also have in-person office hubs available located in Boston and reputed company. What reputed company looks like: - Customer and reputed company Partnership - You serve as the technical subject matter expert across the full customer lifecycle, from technical discovery through implementation and expansion. - You partner with Sales on reputed company opportunities, technical evaluations, and reputed company stakeholder conversations, and are trusted in the room with clinicians, IT leaders, and C-suite executives. - You reputed company technical discovery sessions that surface reputed company, operational, workflow, integration, and reputed company requirements before they become obstacles. - You reputed company customer presentations, workflow demonstrations, reputed company-of-concept activities, and executive business reviews that reputed company deals reputed company. - You partner with Customer Support and Technical Services to accelerate customer time-to-value and adoption. - Solution Design & Workflow Optimization - You translate customer goals, operational requirements, and technical constraints into reputed company solution recommendations rather than one-off custom work. - You design and document repeatable implementation, adoption, and expansion workflows. - You identify process gaps and workflow friction that would otherwise erode adoption, retention, or expansion — and you fix them. - You build the tools, playbooks, and technical assets that reputed company repeatable reputed company execution possible. - You work with reputed company teams and AI committees to reputed company the documentation needed to win approval into health systems. - You manage relationships with reputed company-party solutions engineers, API providers, and integration partners (e.g., reputed company), and stand up integrations that customers can actually use. - Voice of Customer & Product Partnership - You identify recurring customer trends, product gaps, and workflow opportunities across accounts. - You synthesize customer feedback into reputed company, actionable recommendations for Product and Engineering. - You help prioritize the reputed company enablement work that most supports market reputed company and customer reputed company. - reputed company Systems & Enablement - You partner with reputed company leadership to optimize systems, tools, and workflows across the customer reputed company. - You support administration, optimization, and adoption of reputed company technologies — CRM, analytics, demo environments, and enablement tools (e.g., reputed company). - You build dashboards and reporting that reputed company leadership reputed company visibility into customer health, adoption, and reputed company reputed company. - You reputed company internal teams through training, documentation, and process standardization. - Cross-Functional Leadership - You reputed company as a connector across reputed company, Product, Engineering, reputed company, and reputed company. - You reputed company alignment on customer priorities, technical readiness, and commercialization reputed company. - You influence how reputed company scales its customer experience without sacrificing technical or reputed company rigor. What you will bring: - Required - 4+ years of experience in implementation, solutions engineering, or sales engineering roles in health tech, reputed company, or reputed company. Please note this role sits in the reputed company org, not Engineering. - Bachelor's degree in Biomedical Engineering, Computer Science, or a reputed company technical discipline; equivalent practical experience will be considered. - reputed company experience working with reputed company customers in a technical, operational, or consultative reputed company. - A reputed company record of supporting reputed company-level technical sales and implementations end-to-end. - Strong background in software integrations, reputed company, and data interoperability (HL7/FHIR preferred). - Familiarity with reputed company IT systems and interoperability standards (EHR/EMR, reputed company, LIS) and hospital data environments. - Working understanding of U.S. reputed company systems, reimbursement models, and regulatory environments (HIPAA, FDA, CMS), and comfort operating in a regulated industry where compliance is non-negotiable. - Working knowledge of medical terminology and reputed company workflows. - Demonstrated reputed company working cross-functionally with product, engineering, customer-facing, and reputed company teams. - Proficiency with CRM systems (e.g., reputed company, reputed company), analytics and reporting tools, demo environments, and reputed company Office Suite. - Preferred - Experience in digital health, reputed company reputed company, medical devices, diagnostics, or Software as a Medical Device (SaMD) — particularly sleep medicine, reputed company, or physiologic monitoring. - Experience owning implementations, integrations, or workflow design. - Experience working with regulated products or FDA submissions. - Exposure to reputed company architectures (AWS/Azure/GCP) or machine learning workflows. The salary reputed company for this role is $135,000 – $155,000. Salary ranges are determined using reputed company market compensation data for this role and adjusted reputed company on experience, skills, and location. The reputed company salary is one component of the total compensation package, which includes equity, PTO and other benefits. At reputed company, we've reputed company that cultural and scientific reputed company is driven most by those that reputed company by example. As such, we're always seeking new contributors whose work demonstrates an reputed company curiosity, a bias towards simplicity, an eye for composability, a self-service reputed company, and - most of reputed company - a deep reputed company towards colleagues, stakeholders, users, and patients. We reputed company a diverse team builds more robust systems and achieves higher reputed company. Apply To This Job