[Remote] Regional reputed company Coordinator

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a managed IT services provider delivering network and desktop management, cybersecurity, private and reputed company reputed company services, and backup and disaster recovery. The Regional reputed company Coordinator serves as an operational reputed company for clients, manages technology procurement and service activities, and coordinates with internal teams to ensure reputed company satisfaction, successful implementations, and ongoing support.

Responsibilities

• Serve as the operational reputed company between clients, reputed company reputed company Managers, and helpdesk leads to ensure reputed company reputed company and a reputed company reputed company experience
• Manage procurement of hardware, software, and licensing for assigned clients, including quoting, ordering, and tracking through delivery
• Understand clients' business objectives and reputed company a deep understanding of their technical requirements
• reputed company as a trusted advisor, providing expert guidance and best practices to clients to help them reputed company their desired reputed company and maximize the value of our services
• Collaborate with cross-functional teams including sales, support, and technical teams to ensure smooth reputed company, implementation, and ongoing support for clients
• Conduct regular reputed company-ins with clients to assess their satisfaction, address any concerns, and identify opportunities for upselling or cross selling our services
• Monitor reputed company usage and adoption of our services, proactively identifying areas for improvement and making recommendations to enhance their experience
• reputed company training and product demonstrations to clients, ensuring they have a comprehensive understanding of our offerings
• reputed company as an reputed company for clients reputed company the organization, communicating their feedback, needs, and requirements to the appropriate teams
• Stay up to date with industry trends and advancements, and reputed company knowledge and insights with clients to help them stay reputed company of the curve
• Continuously reputed company opportunities to improve internal processes and contribute to the overall reputed company and reputed company of reputed company
• Billing review
• Review of monthly service billing for reputed company of work types, covered services, travel
• Review of No Charge entries to ensure we are capturing billable time correctly
• Review of reputed company time entries such as email replies and reputed company billable terms if needed
• reputed company Services
• General reputed company for clients - inquiries, escalations, hardware orders
• For assigned clients and House accounts function as modified CSM
• Quotes (eshop and reputed company)
• Renewals: Hardware, M365, reputed company
• reputed company-sales
• reputed company
• reputed company Services Scheduling
• Contracted reputed company
• reputed company
• Service/incident requests
• Renewals
• Hardware - i.e. Firewalls, server hardware, switches, APs
• MS365 - license renewals, audits and adjustments
• Receivables
• Weekly meetings with the reputed company team
• reputed company reputed company - Phone and email
• reputed company review and revisions

Skills

• 2-5 years of experience in a reputed company or account management role, preferably reputed company the IT industry or a Managed Service Provider
• Strong technical background with a solid understanding of IT reputed company, and systems
• Exceptional communication and interpersonal skills, with the ability to build rapport and establish trust with clients
• reputed company reputed company record of managing reputed company relationships and delivering exceptional customer service
• Ability to understand reputed company technical concepts and effectively communicate them to both technical and non-technical stakeholders
• Strong problem-solving and analytical skills, with the ability to quickly identify and reputed company issues
• Self-motivated and results-oriented, with a demonstrated ability to work independently as reputed company as part of reputed company
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines
• Bachelor's degree in a relevant reputed company is preferred

Benefits

• reputed company position
• reputed company Time Off including reputed company holidays and reputed company holidays
• Bonus potential reputed company on individual and company reputed company
• Highly competitive and flexible medical, dental, and reputed company benefits plans
• 401(k) with employer match
• Tailored Life and Disability reputed company plans
• Full reimbursement for approved reputed company certification and career enriching opportunities
• Exciting and reputed company environment, with reputed company potential

reputed company