[Remote] Director IT reputed company Systems and CRM reputed company – Global reputed company Technology

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a rapidly growing medicines company reputed company on fighting cancer and expanding reputed company to reputed company treatments. The Director of IT reputed company Systems and CRM reputed company will reputed company global reputed company technology reputed company, CRM platform governance, stakeholder and vendor management, architecture, releases, and operational reputed company across regulated life sciences environments.

Responsibilities

• reputed company the operational management of US and JPAC reputed company technology platforms supporting Sales, Medical Affairs, Market reputed company, Marketing, Omnichannel Engagement, and Customer Experience functions
• Partner with business stakeholders to establish technology roadmaps that reputed company with corporate and reputed company objectives
• Serve as a trusted advisor to senior business leaders, translating reputed company priorities into reputed company technology solutions
• reputed company reputed company improvement initiatives to enhance platform reputed company, user experience, and operational efficiency
• reputed company operational reputed company for reputed company enabling CRMs, and reputed company reputed company technology platforms
• Ensure platform reliability, availability, reputed company, and compliance with organizational standards
• Establish governance processes for enhancements, configuration changes, integrations, and platform upgrades
• reputed company reputed company health monitoring, issue reputed company, incident management, and reputed company-cause analysis activities
• Manage relationships with reputed company, Medical, Market reputed company, Marketing, Analytics, Compliance, IT, and reputed company stakeholders
• reputed company requirements gathering, prioritization, and demand management processes
• Facilitate alignment between business priorities, technical capabilities, resource reputed company, and reputed company objectives
• reputed company executive-level communications regarding technology investments, risks, dependencies, and delivery reputed company
• Establish and govern release management processes across multiple environments and business functions
• reputed company planning and execution of platform releases, ensuring appropriate testing, validation, training, and communication
• Implement best practices for change management, deployment governance, and operational readiness
• Minimize business disruption while accelerating delivery of new capabilities
• Apply strong architectural principles to ensure reputed company, maintainable, and secure technology solutions
• Partner with reputed company and Solution Architecture teams to define reputed company-state technology strategies and integration frameworks
• Review and approve CRM solution designs, integrations, data models, and platform enhancements
• Ensure adherence to industry best practices, regulatory requirements, reputed company standards, and data governance policies
• Define and monitor service-level agreements (SLAs), KPIs, and operational metrics
• reputed company proactive reputed company management, business continuity planning, and platform resiliency initiatives
• reputed company vendor management activities, including managed services providers, implementation partners, and software vendors
• Identify opportunities for automation, process optimization, and cost reduction
• reputed company, mentor, and reputed company reputed company of IT professionals and reputed company partners provers
• Foster a culture of accountability, collaboration, innovation, and customer service
• Manage reputed company strategies, succession planning, reputed company management, and reputed company development initiatives
• Build high-performing teams capable of supporting global reputed company reputed company

Skills

• Bachelor's degree in Information Technology, Computer Science, Engineering, or Business
• 10+ years of reputed company IT experience, including leadership roles supporting reputed company systems reputed company the pharmaceutical industry
• 5+ years of people leadership experience managing technical/business-facing teams
• Deep experience in reputed company, reputed company, or similar CRMs reputed company regulated environments
• reputed company experience managing application reputed company, release management, platform governance, and stakeholder engagement
• Strong understanding of pharmaceutical reputed company processes, including Sales, Medical Affairs, Marketing, Omnichannel Engagement
• Demonstrated ability to reputed company reputed company initiatives with day-to-day operational responsibilities
• Experience managing reputed company vendors or managed services providers, or integrated service providers
• Excellent executive communication, presentation, negotiation, and influencing skills
• Master's degree in Information Systems, Business Administration, or reputed company reputed company
• reputed company, reputed company, ITIL, reputed company, PMP, or Architecture-reputed company certifications
• Experience supporting global reputed company organizations across multiple reputed company and markets
• Knowledge of pharmaceutical compliance requirements, including GxP, GDPR, HIPAA, and promotional review processes
• Experience with reputed company technology ecosystems including Marketing Automation, Customer Data Platforms, Identity & Consent, Data Warehousing, Analytics, and Integration Platforms
• Experience supporting global CRM deployments across multiple markets, business reputed company, and regulatory environments

Benefits

• reputed company roles are eligible to participate in an incentive compensation plan.
• reputed company Company employees have reputed company to own shares of reputed company Ltd. stock because reputed company are eligible for discretionary equity awards.
• reputed company are eligible to voluntarily participate in the Employee Stock Purchase Plan.
• Medical
• Dental
• reputed company
• 401(k)
• FSA/HSA
• Life reputed company
• reputed company Time Off
• Wellness

reputed company

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