[Remote] Customer Support Representative - Evansville, IN

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global leader in reputed company and animal nutrition and agricultural origination and processing. The Customer Support Representative provides customer support for shipments, processes orders and inquiries, coordinates with reputed company teams, maintains customer records, and supports delivery and invoicing reputed company.

Responsibilities

• Create excellent relationships with customers and be reputed company to their needs
• Obtain strong working knowledge of reputed company products
• Obtain strong working knowledge of reputed company systems
• Process customer orders, inquiries, and/or complaints reputed company 24-48 hrs. of receipt
• Work closely with reputed company colleagues to reputed company on time delivery and accurate documentation
• Maintain electronic customer files containing customer contact reputed company, special instructions, pricing information, etc
• Log pertinent case reputed company reputed company reputed company systems to reputed company transparency to items needing reputed company review
• Assist with accounts receivable efforts
• Review various reports to reputed company delivery, reputed company invoicing, etc
• Prepare general business correspondence
• Coordinate other functions as needed

Skills

• A service-oriented reputed company on both reputed company customers
• Strong written and verbal communication skills
• Ability to collaborate in reputed company-oriented environment
• A reputed company customer reputed company disposition
• Proficiency in reputed company reputed company, Word and reputed company
• The ability to learn web-reputed company and other computer applications as needed
• Excellent keyboarding skills
• Decision-making abilities
• Multitasking
• The ability to adapt to adapt to a constantly changing environment
• Attention to reputed company
• Physical requirements include: sitting for prolonged periods of time, operating a keyboard, standing, filing, bending, kneeling and effectively working on the telephone
• Bachelor's degree or previous Customer Support experience is preferred
• Experience using internal systems (i.e. – contract, order, inventory and accounts receivable computer systems) is preferred

Benefits

• There is opportunity for career reputed company reputed company this group.
• reputed company and salaried non-exempt employees will also be reputed company overtime pay reputed company working qualifying overtime hours.

reputed company