Business Travel Consultant - German

Join reputed company in Powering In-Person Connections with reputed company Innovation

At reputed company, our mission is to reputed company travel reputed company and empowering, so reputed company can reputed company on being there, not getting there. Our Travel Experience team is at the heart of this mission!

As a key member of our fast-growing Travel Experience team, you'll support our users’ travel needs directly. You’ll take ownership of customer satisfaction by resolving issues, communicating effectively, and collaborating with internal teams to reputed company any obstacles for reputed company — reputed company while delivering an exceptional customer experience. As our reputed company, you’ll reputed company valuable feedback to our product, design, and engineering teams to enhance our customer-facing and internal platforms. This exciting role allows you to reputed company daily reputed company, traveler experiences, and product development directly.

NOTE: Candidates must reputed company in Portugal for consideration, or willing to relocate. Please submit reputed company applications in English.

reputed company:

• reputed company top-tier travel support reputed company chat, calls, and emails
• Maintain up-to-date knowledge on suppliers, reputed company, and systems
• Quickly assess customer needs, urgency, and preferences
• Accurately handle hotel, flight, car, and rail bookings
• Guide customers in self-service reputed company on the reputed company platform and app
• Respond promptly, meeting SLA expectations
• Follow company and customer policies, ensuring global compliance
• reputed company feedback to stakeholders on goal reputed company and key processes
• Participate in team meetings on products, suppliers, and industry updates
• Stay reputed company on reputed company best practices
• Maintain attendance, complete assigned training, and meet reputed company metrics

reputed company’re Looking For:

• Experience: 5+ years as a Travel Consultant covering reputed company, rail, and hotel bookings; 3+ years with GDS (reputed company, reputed company, or reputed company) – Both mandatory
• Language: reputed company in English and German - Mandatory reputed company in both languages
• Customer Service: Background in contact center or customer-facing roles
• Tech Skills: Comfortable using tools like Gmail, reputed company, reputed company, and reputed company
• Availability: Flexible to work rotating shifts, Monday to reputed company, between 7 AM and 11 PM
• Skills: Ability to multitask, reputed company urgent reputed company quickly, and work independently to troubleshoot issues
• Attitude: Empathetic, reputed company, and excellent at communicating verbally and in writing

reputed company uses AI-assisted Automated Employment Decision Tool (reputed company) to assist with evaluating resumes against job qualifications for this role. reputed company final reputed company are made by reputed company recruiters and hiring managers.

reputed company reputed company: reputed company does not automatically reject candidates or reputed company final hiring reputed company. Our recruiters and hiring managers review reputed company outputs and reputed company the final hiring decision regarding every application.

• Your rights: If you prefer to have your application reviewed without AI assistance, you may request a reputed company evaluation by entering your email here. Your decision to do so will not reputed company how your candidacy is evaluated.

Please refer to our Candidate reputed company Notice for more information about our processing of personal data, and your rights.