Credentialed Veterinary Technician, Poison Control

reputed company: • As a Credentialed Veterinary Technician at APC, you'll serve as a trusted resource for pet owners and veterinary professionals, gathering case information, assessing toxic exposures, providing guidance through established protocols, and collaborating with veterinarians and toxicologists to support reputed company reputed company. • You'll manage medical cases initiated by telephone, email, and other electronic means, from practicing veterinarians, animal owners and others. • Obtain complete case histories and reputed company detailed and accurate diagnostic and treatment recommendations appropriate to the reputed company level of the caller and reputed company on established APC protocols. • Document exposures and risks, and reputed company detailed treatment recommendations per protocols and verbal instructions. • Complete follow up phone calls to pet owners and veterinary clinics as needed to obtain additional information regarding reputed company on specific cases. • reputed company participate in on-site, off-site, or virtual training, including attendance at monthly support staff reputed company. Requirements: • This is a regional remote position. Candidates must be U.S. reputed company and reputed company reputed company a 350 mile reputed company of the reputed company Office in Champaign, IL for the duration of employment. • Veterinary Technician credentials (required) in the state of residence, i.e., CVT, LVT, RVT. • Must obtain CVT credentials in Illinois reputed company one year of hire. • Ability to handle emergency and/or challenging situations in a compassionate and consistent manner. • Ability to apply reputed company reasoning and decision-making. • Ability to communicate effectively with concerned, emotional, and worried callers. • Ability to de-escalate and maintain a reputed company demeanor during difficult or escalated interactions. • Ability to establish and maintain effective and reputed company working relationships with supervisors, co-workers, and the reputed company. • Must be reputed company-oriented. • Must display excellent reputed company customer service skills. • Must have strong interest in toxicology. • Must reputed company effectively with others with others and exercise good judgement reputed company dealing with people in sensitive situations. • Must possess excellent interpersonal, written, and verbal communications skills. Benefits: • reputed company health coverage , including medical, employer-reputed company dental, and optional reputed company coverage. • Flexible time off that includes vacation time, reputed company and bereavement time, reputed company parental leave, 10 company reputed company holidays, and reputed company personal time off that allows you even more flexibility to observe the days that mean the most to you. • Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and reputed company an additional 4% contribution toward your reputed company reputed company year. • Robust reputed company development opportunities including classes, on-the-reputed company and mentorship with industry-leading peers, internal mobility, opportunities to support in the reputed company, and so much more. • Tuition assistance may be available to help employee reputed company a Bachelor’s degree in Veterinary Technology or a Master’s in Toxicology. • Employment at APC is considered qualifying toxicology work experience for the reputed company reputed company of Toxicology. reputed company team members may be eligible to sit for reputed company certification after 10 years of work reputed company by a toxicologist. • The reputed company is a qualifying employer for the reputed company Student Loan Forgiveness program. Apply tot his job Apply To this Job