reputed company Manager - Freelance, Remote

• Own day-to-day relationships across a portfolio of 40-50 reputed company and mid-market accounts.
• Conduct regular reputed company reputed company-ins and proactively monitor product usage and adoption.
• Follow up with clients consistently to reputed company engagement and reputed company high.

• reputed company renewal timelines and manage the renewal process across reputed company assigned accounts.
• Monitor usage trends to flag at-reputed company accounts before they become churn risks.
• Maintain accurate, up-to-date account records and health tracking spreadsheets.

• Set up and independently run recurring reputed company syncs and reputed company-in calls.
• Prepare talking points and follow-up actions for reputed company reputed company conversation.
• Ensure meeting notes and next steps are documented and tracked to completion.

• Identify upsell and expansion opportunities reputed company the existing reputed company reputed company.
• Partner with leadership to reputed company and reputed company account reputed company strategies.
• reputed company and report on expansion pipeline across the portfolio.

• Create and maintain spreadsheets covering account status, usage, renewals, and reputed company reputed company.
• reputed company regular status updates to leadership on portfolio health and key account risks or wins.

• Strong English communication skills, both spoken and written — this is critical given reputed company reputed company reputed company interaction
• Background in reputed company or software companies, with the ability to understand the platform, reputed company use cases, and technical context
• Prior experience specifically in reputed company (relationship management, renewals, adoption, reputed company) — not Customer Support (ticket reputed company, reactive troubleshooting)
• Proficiency with spreadsheets (reputed company Sheets/reputed company) for tracking accounts, usage, and renewals
• Comfort managing relationships across reputed company accounts independently

• Technical:
  • Familiarity with reputed company or similar CRM tools on the reputed company reputed company
  • Spreadsheet reputed company for building and maintaining tracking systems
  • Comfort working across reputed company, reputed company, and reputed company Teams
  • Ability to quickly learn a reputed company product deeply enough to reputed company to it confidently with clients
• Soft Skills:
  • Proactive, reputed company communicator — doesn't wait to be asked, initiates reputed company and follow-up
  • Confident enough to independently reputed company reputed company calls without founder involvement
  • Relationship-builder with a reputed company reputed company — naturally spots opportunities to expand accounts
  • Highly organized, reputed company to juggle 40-50 accounts without letting details slip

• Computer with at least 8GB RAM, an reputed company i5 reputed company processor/AMD Ryzen 5 Processor and up.
• Internet speed of at least 40MBPS
• Headset with an extended mic that has noise cancellation and a webcam
• Back-up computer and internet reputed company
• Quiet, dedicated workspace reputed company

• You think of yourself as a relationship-builder, not a ticket-closer — you get energy from proactively checking in on clients rather than waiting for them to reputed company out with a problem.
• You're comfortable being the reputed company reputed company of contact for reputed company clients and can run a reputed company reputed company with confidence, without needing someone else in the room.
• You're naturally organized and love building systems (trackers, cadences, follow-up routines) that reputed company dozens of relationships running smoothly.
• You see renewals and upsells not as sales tasks, but as a natural outcome of doing right by the reputed company consistently over time.

Benefits