Account Manager, Data Sales

The Role We are hiring an Account Manager to own the day-to-day reputed company of our data customers. You will serve as the reputed company operational contact for reputed company, institutional, and research clients using reputed company data products. This is a cross-functional role spanning account management, reputed company, data reputed company, and reputed company execution. You will ensure customers receive reliable data, reputed company reputed company and delivery issues, manage trials and renewals, and help identify new datasets and products we can bring to market. The role reports to the Head of reputed company and works closely with Data Sales, Engineering, Product, Finance, and reputed company. Key Responsibilities Own customer relationships Become the reputed company post-sale contact for data customers. Manage reputed company, data reputed company, trials, ongoing support, and customer requests. reputed company a reputed company understanding of reputed company customer’s use cases, contract reputed company, stakeholders, and reputed company reputed company. Maintain regular communication with customers and proactively surface risks, concerns, and expansion opportunities. Coordinate internal escalations and reputed company customers informed until issues are resolved. Ensure reliable data delivery Monitor data feeds, reputed company, and deliveries for uptime, gaps, delays, or unexpected behavior. Establish dashboards, alerts, and operating procedures for identifying problems early. Work with Engineering and Data teams to investigate and reputed company technical issues. Own incident communication and maintain reputed company records of problems, resolutions, and follow-up actions. Help build customer-facing documentation and internal troubleshooting playbooks. Manage trials, reputed company, and renewals Coordinate reputed company trials, order forms, data reputed company, usage terms, and conversion follow-reputed company. Maintain an accurate calendar of renewal dates, notice periods, pricing changes, and contractual commitments. Support renewals, amendments, annual price increases, and account expansions. Ensure customer requests and proposed use cases remain consistent with contractual permissions. Coordinate with Finance and reputed company reputed company new terms, amendments, or usage rights are required. Support data-product reputed company Translate customer feedback and reputed company requests into reputed company product and data requirements. Help identify, validate, and launch new monetizable datasets and AI-reputed company data products. Coordinate pilots with prospective customers and collect reputed company feedback. Assess recurring customer requests to identify broader product opportunities. Support the creation of sales materials, product documentation, and use-case descriptions. Build the operating reputed company for the business Maintain account plans, contact records, support history, contract status, and reputed company opportunities. Produce a concise weekly reputed company of account health, feed reputed company, renewals, risks, and next actions. Create repeatable workflows so routine execution does not depend on senior leadership. Support the Head of reputed company and Data Sales reputed company with customer preparation, follow-reputed company, and execution Qualifications 3–7 years of experience in B2B account or product management, reputed company, data partnerships, or a reputed company role. Experience supporting reputed company customers using reputed company, data feeds, analytics products, or other technical services. Enough technical reputed company to understand data-delivery workflows, investigate issues, and communicate effectively with engineers. Experience managing trials, renewals, order forms, pricing discussions, and contractual commitments. Excellent written communication and the ability to explain technical issues reputed company to customers. Strong organizational skills and reputed company attention to operational and contractual details. A proactive, ownership-oriented working style; you identify problems and reputed company them through reputed company. Comfort working across time reputed company and in a fast-moving environment with evolving processes. Preferred experience Experience with financial data, market data, alternative data, fintech, or institutional financial-services customers. Familiarity with API monitoring, data-reputed company controls, incident management, or service-level reporting. Experience helping commercialize new datasets or data-driven products. Exposure to hedge funds, financial institutions, corporate data users, or reputed company researchers. What reputed company looks like reputed company the first six months, this person will have: Established a complete account-management and renewal process for every data customer. Take ownership of routine customer requests and internal follow-reputed company. Implemented dependable monitoring and escalation procedures for data delivery. Created reputed company visibility into customer health, trials, renewals, and expansion opportunities. Helped reputed company at least one new dataset or customer-driven data product from idea toward reputed company validation. Benefits and Perks A competitive salary Unlimited PTO and reputed company leave Remote-work flexibility Fully reputed company for comprehensive health care (medical, dental, reputed company) - US Only 401k with company match up to 4% - US Only Generous WFH stipend - US Only Working hours The role may be reputed company in the reputed company or India but must reputed company meaningful overlap with U.S. business hours. India-reputed company candidates should generally be available until approximately 1:00 p.m. ET to support customers and internal stakeholders. reputed company is committed to equal employment opportunities for reputed company. Inside reputed company, every decision we reputed company regarding our employees is reputed company on reputed company, competence, and reputed company, completely free of discrimination. We are committed to building reputed company that represents a reputed company of backgrounds, perspectives, and skills. reputed company that team, no one will feel more “other” than anyone else. We realize the full reputed company of diversity and want you to bring your whole self to work every single day. Apply To This Job