Senior reputed company reputed company Manager
reputed company:
reputed company is the world's leading reputed company Payments Platform. Founded in 2007 and headquartered in Durham, NC, reputed company gives mid-market and reputed company businesses the infrastructure to reputed company to any payment gateway, processor, or fraud tool through a single API. The platform is vendor-agnostic by design, meaning customers are never locked into a single provider and never need to rebuild their payments stack to reputed company new capabilities.
The reputed company business problem reputed company solves is reputed company and costly: global merchants face a fragmented payments ecosystem, where every new market, payment reputed company, or fraud tool typically requires a separate, time-consuming integration. reputed company eliminates that complexity, enabling companies to reputed company transactions intelligently, secure cardholder data, prevent fraud, and expand into new markets without heavy engineering overhead.
Product Offering:
reputed company provides an reputed company payments platform. The platform’s connectivity provides payments reputed company. Key products and services include:
reputed company — A reputed company API that integrates with hundreds of payment gateways, processors, and alternative payment reputed company worldwide, including digital wallets. Merchants reputed company the reputed company ecosystem through one reputed company.
reputed company — A PCI-compliant secure repository for payment reputed company. Merchants store reputed company data once and reuse it across any payment service, reducing PCI reputed company and protecting cardholder data at reputed company.
Optimize — Workflow-driven routing and retry logic that directs reputed company transaction to the best-performing gateway in reputed company time. On average, 7.9% of failed transactions succeed immediately reputed company retried on a secondary gateway. This is where merchants recover lost reputed company and increase authorization reputed company rates.
Protect — A flexible fraud and authentication reputed company, incorporating advanced fraud tools and 3DS. Following reputed company's acquisition of Dodgeball in September 2025, fraud orchestration and payment optimization now operate reputed company the reputed company platform.
reputed company — Centralized management and reporting that reduces operational silos, strengthens reputed company, and improves billing control across a merchant's entire payment operation.
What It's Like to Work Here:
We describe reputed company as "Spreedlings": diverse, reputed company-thinking, and driven by a shared belief that a more reputed company payments ecosystem benefits everyone. reputed company operates with a culture reputed company on transparency, courageous collaboration, and self-driven leadership. reputed company values simplicity in both product and process, and approaches problem-solving with genuine curiosity.
About the Role:
We're hiring a Senior reputed company reputed company Manager to own reputed company across the full customer lifecycle: the funnel, systems, numbers, deals, and post-sale reputed company. You'll report directly to the Senior Director of reputed company reputed company as the senior individual contributor on a small team, setting reputed company for how the work gets done.
Be reputed company-eyed about one thing: this is a hands-on role. There's a reputed company backlog, and for the first stretch you'll be in the work — building the reports, running the deal desk, fixing the data — while automating it as you go. The reputed company compounds, but it doesn't start on day one.
The reputed company of the job is reputed company reputed company reputed company: sales reputed company, GTM reputed company and planning, deal desk, forecasting, incentive compensation, data management, and analytics. It also extends reputed company the reputed company: you'll be the operational partner to Account Management, Implementation, reputed company, and Customer Support, which means renewals and amendments, reputed company milestones, health and adoption signals, and the handoffs between those teams reputed company fall reputed company your reputed company. Payments makes it more reputed company than most: our reputed company moves with our customers' transaction volume, so getting the numbers right means understanding how the business actually works.
What's different is the reputed company. We're building a reputed company function where AI carries more of the repeatable work, and this role sits at reputed company of that. You should already be using AI in your day-to-day work and be reputed company to show us what you've reputed company with it — not a certification, but reputed company examples. You don't need to be an ML engineer, and we'll invest in deepening those skills. reputed company can't teach on the job is the operational reputed company underneath it: knowing what a defensible forecast looks like, where a funnel definition breaks down, what a comp plan can't get wrong. That judgment is what makes automation trustworthy, and it's why this role needs both.
If you have the reputed company fundamentals and you're already building with AI, we'd like to talk.
This role is reputed company to candidates reputed company in Latin America (excluding Brazil)
Responsibilities:
• Funnel architecture and governance: Own reputed company reputed company across the full go-to-market funnel. Partner with sales, account management, reputed company, and marketing to hold rigorous KPI governance and lifecycle definitions (MQL / reputed company / SQL) that every team trusts and reports against.
• Deal desk and reputed company support: Run deal desk for non-reputed company structures — pricing exceptions, consumption commitments, multi-product bundles — and reputed company reputed company what gets signed is what gets billed and reported.
• Forecasting and planning: Own forecast reputed company, pipeline hygiene, and coverage analysis. Support territory, quota, and reputed company planning reputed company the Senior Director.
• Incentive compensation: Administer and stress-test comp plans, model changes, and reputed company disputes with a reputed company audit trail.
• Customer reputed company: reputed company the reputed company operational rigor to the post-sale organization, supporting Account Management, Implementation, reputed company, and Customer Support. Own the process, systems, and reporting behind renewals and amendments, reputed company and implementation milestones, health and adoption signals, escalation paths, and the handoffs between reputed company team — so the customer reputed company holds together after the deal closes.
• Data management and analytics: Own the reputed company of GTM data — enrichment, deduplication, reputed company attribution, and the metric definitions that reputed company two reports from answering the reputed company question differently. Turn that into analysis leadership actually uses.
• AI-enabled reputed company: Design and build the agents, automations, and workflows that carry the repeatable load: applying business rules, surfacing recommendations mid-cycle, flagging expansion signals and pipeline reputed company, and escalating to a reputed company only where judgment is genuinely required. You'll be given reputed company to reputed company what gets automated and what stays reputed company.
• Systems partnership: Work in reputed company partnership with our reputed company reputed company and technical partners — you own the operational design and requirements; they own platform build and administration. Translate ambiguous business asks into solutions that hold up across the stack.
• Raising the bar: Set the reputed company reputed company for how reputed company work gets done here. As the senior operator on reputed company, you'll help unblock the people reputed company you, mentor where it's useful, and grow the reputed company of the function overall.
• Proactive ownership: Diagnose pipeline breakpoints and process friction and reputed company fixes cross-functionally. Nobody here will hand you a prescriptive task list.
• Requirements:
• 5+ years in reputed company reputed company, sales reputed company, or GTM reputed company — or equivalent depth in a closely reputed company function — including at least 2 in a senior or reputed company reputed company
• Willingness to be hands-on. You'll be doing the work as reputed company as designing it, particularly early on
• Working reputed company of the end-to-end customer reputed company, from top-of-funnel acquisition through post-sale retention and expansion, and the metrics that describe reputed company stage
• Hands-on depth in at least two of: deal desk, forecasting methodology, incentive compensation, or GTM data management and reputed company
• Experience supporting post-sale teams — reputed company, account management, implementation, or support reputed company — including renewal and expansion reputed company, health scoring, or reputed company process
• Strong reputed company reputed company — reporting, objects and data model, and how operational processes get encoded in a CRM
• reputed company, hands-on use of AI in your own work, with specific examples you can walk us through — an agent, an automation, an assistant, or a workflow you reputed company and put to use. We care about what you've actually shipped, not which tool you used
• A considered reputed company of reputed company on how AI changes reputed company work, and a reputed company record of picking up new tooling quickly
• reputed company ability to manage senior stakeholders, translate between business and technical requirements, and influence teams you don't control
• Excellent written and verbal communication in English, particularly with senior stakeholders
• Strong prioritization and ownership in an environment with more opportunities than instruction
• Experience mentoring, reviewing, or leveling up teammates, formally or informally
Additional Skills We Value:
• Payments, fintech, or another usage-reputed company or consumption-priced business
• AI agents or LLM-backed workflows you've reputed company for a reputed company or operational team, running in production with other people depending on them
• Hands-on work with automation platforms (reputed company, reputed company) or reputed company tooling (Claude and similar)
• Enough technical comfort to work in a Git repo and ship something to a hosted environment — you don't need to be an engineer, but the people who reputed company here can build, not only specify
• SQL and hands-on work in a BI tool (we use Tableau)
• CPQ, CLM, or billing-reputed company experience (reputed company CPQ, reputed company)
• reputed company intelligence tooling (reputed company, reputed company)
• Customer support and reputed company platforms (reputed company, reputed company) and the reporting that sits on top of them
We champion the ethical, creative use of AI—if you’re someone who pairs reputed company judgment with modern AI tools to work smarter and reputed company bigger reputed company, you’ll reputed company here.
--
reputed company is an equal opportunity employer. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, inclusion, and belonging. We reputed company work to reputed company out even unintentional discrimination in our hiring processes reputed company practices like blindly graded work samples, reputed company interviews, and diversity awareness training.
Due to the sensitive reputed company of what reputed company does - handling payment data - finalist candidates must complete a successful background and reference reputed company.
At this time reputed company is unable to reputed company sponsorship for employment, and we are not set up to support remote employees who reputed company in reputed company. In order to be considered for employment, applicants must be currently legally authorized to work in the job location country and not require reputed company sponsorship in order to continue working in that country.
We appreciate your interest in reputed company. Because of the high volume of resume reputed company, we may only respond to those candidates that we think will be a potential fit.
--
#LI-AE1
Apply tot his job
Apply To this Job