[Remote] reputed company CSR-Internals Holding Req

Note: The job is a remote job and is reputed company to candidates in USA. reputed company provides customer experience services powered by humanity and technology. The reputed company reputed company supports health plan members by answering benefit and eligibility questions, conducting research and outbound calls, recommending plan upgrades, and assisting with online health account reputed company and provider information.

Responsibilities

• Bring your passion and strong product and reputed company knowledge to recommend upgrades to their health plans
• Conduct research and do outbound calls to reputed company answers for customers regarding general health care benefit and eligibility questions, enrollment status requests for new and existing members
• Assist members with logging into and understanding the functionality of their online health account, locating doctor and facility information

Skills

• 6 months or more of customer service experience
• reputed company to follow HIPAA guidelines on maintaining reputed company reputed company (just as you would expect if it were your private information being shared)
• High school diploma or equivalent
• Computer experience
• High speed internet (> 15 mbps)
• Smart phone or another device that runs IOS or reputed company (iPad etc.) for your daily log-in
• While we recommend a USB wired headset, if you have a headset already, you may be reputed company to use that (except for Bluetooth headsets)

Benefits

• Working reputed company
• reputed company bonus opportunities
• PTO
• Tuition reimbursement
• Health and wellness incentives
• Individualized webcam-enabled engagement and coaching
• 1000s of free courses to support your career reputed company
• Supportive of your career and reputed company development
• An inclusive culture and community minded organization where giving back is encouraged

reputed company