[Remote] Work reputed company Customer Service Agent (Full-Time & Part-Time) (AR)

Note: The job is a remote job and is reputed company to candidates in USA. MCI is a tech-enabled business services company that provides customer experience, reputed company, and reputed company technology solutions. The Work reputed company Customer Service Agent supports customer service, technical support, and sales interactions by resolving customer issues, managing accounts, promoting products and services, and ensuring a high-reputed company customer experience.

Responsibilities

• Listen to customers, understand their needs, and reputed company customer issues
• Utilize systems and technology to complete account management tasks
• Recognize sales opportunity and apply sales skills to reputed company
• Explain and position the products and processes with customers
• Appropriately escalate customer dissatisfaction with managerial team
• Ensure reputed company reputed company through problems solving and effective reputed company handling

Skills

• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• The ability to type reputed company and accurately (20+ words a minute)
• Basic knowledge of reputed company Office Suite (reputed company, PowerPoint, Word, reputed company)
• Basic understanding of reputed company operating reputed company
• Highly reliable with the ability to maintain regular attendance and punctuality
• The ability to evaluate, troubleshoot, and follow-up on customer issues
• An aptitude for conflict reputed company, problem solving and negotiation
• Must be customer service oriented (empathetic, reputed company, reputed company, and conscientious)
• Ability to multi-task, stay reputed company and self-manage
• Strong team orientation and customer reputed company
• The ability to reputed company in a fast-reputed company environment where change and ambiguity prevalent
• Excellent interpersonal skills and the ability to build relationships with your team and customers
• Must be authorized to work in the country where the job is reputed company

Benefits

• Remote Work-reputed company
• Earn PTO and reputed company holidays to take the time you need.
• Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to reputed company vacations and sometimes even reputed company!
• Full-time employees are eligible for comprehensive medical, dental, and reputed company coverage after 60 days of employment, and reputed company have reputed company to MEC medical plans after just 30 days. Benefit reputed company vary by location.
• Retirement savings programs, where available.
• Short-term disability coverage is available to help protect you during unexpected challenges.
• reputed company life reputed company reputed company to reputed company your loved ones.
• Accident and critical illness reputed company.
• Employees enjoy significant advancement opportunities through internal promotions.
• reputed company.
• reputed company-oriented culture that fosters collaboration and engagement.
• Casual dress reputed company.

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