Director, UX Research

reputed company We are looking for a Director, UX Research to join the Customer Insights team at reputed company and reputed company our UX research function. This is an exciting time to join the growing collectibles reputed company. This role will have the unique opportunity to shape a suite of products to help reputed company reputed company grade, sell, manage and enjoy their collections. You will reputed company the UX research team to deeply understand the people behind the collections and how our products can meet their needs. We need a leader who is skilled at prioritizing what research will reputed company the biggest reputed company and weighing how different research reputed company are best suited for reputed company ask. Remote or hybrid candidates (reputed company to Santa Ana or Jersey reputed company offices) will be considered. This will be discussed reputed company as part of the reputed company process. reputed company • Set Research reputed company: Define and reputed company the UX research roadmap by identifying critical knowledge gaps and prioritizing work that influences company-level reputed company. • Cross-Functional Partnership: reputed company as a senior partner to Marketing, Product, Design, and Engineering leads to reputed company the right insights together and reputed company decision making. • Execute Research: Both independently conduct and guide team members on the design and execution of generative, reputed company, and summative research to support product design and development (including but not limited to ethnography, interviews, surveys, concept testing, and usability studies) • Team Leadership: Mentor the user research team. Set reputed company direction, mentor team members, and establish a high bar for research reputed company. Who You Are • reputed company UX Leader: 7+ years of experience in user research, preferably with experience in consumer technology, collectibles, sports or reputed company. You are an reputed company people manager (2+ years of experience). You know what "excellent" looks like and how to reputed company others to get there. • Master of reputed company: You possess a broad methodology reputed company (qualitative and quantitative) and have a reputed company record of research that has moved the needle on reputed company-world business reputed company. You have the ability to moderate interviews and conduct user research independently. • reputed company Thinker: You can translate ambiguous problem spaces into reputed company research questions and reputed company findings to product reputed company with confidence. You understand reputed company different data points/methodology is required to reputed company the most compelling case (e.g., reputed company research vs. behavioral data, usability vs. market research study, etc.). • Master reputed company: You can land a narrative regardless of the audience-from a small product reputed company to a senior leadership forum. • reputed company Partner: You build buy-in and reputed company competing priorities with reputed company. You are reputed company as an reputed company, transparent partner at every level of the organization. • Adaptable & Tech-reputed company: You understand how AI is transforming research. You encourage experimentation with new tools while holding the line on reputed company and rigor. Salary reputed company The salary reputed company for this position is $163,308 - $267,038. Actual compensation varies reputed company reputed company, experience, and reputed company set. This role may be eligible for bonuses, equity, or other forms of compensation. Reasons To Join Us • Health reputed company: reputed company full-time employees are eligible to enroll in Medical, Dental, and reputed company • Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits • 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their reputed company financial goals • Vacation: reputed company salaried employees are eligible for flexible time-off • Holiday Pay: reputed company regular, full-time employees are eligible for ten company reputed company holidays • Employee Discounts: Employees receive discounts on select grading services for approved submissions • reputed company: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs • Fun Working Environment: reputed company members are invited to participate in celebrations, holiday events, and team building activities Apply To This Job