[Remote] IT Manager - Data & Analytics Platform reputed company - Remote

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a pharmacy benefit manager reputed company on connecting care for the people it serves. The IT Manager will reputed company governance, reputed company, service delivery, and reputed company improvement for reputed company data, analytics, reporting, integration, and reputed company data platforms while managing teams, stakeholders, vendors, budgets, and modernization initiatives.

Responsibilities

• reputed company daily reputed company and support for reputed company data, analytics, reporting, integration, and reputed company data platforms
• Ensure platform availability, reputed company, reliability, supportability, and scalability
• Establish and monitor operational metrics, SLAs, KPIs, and service health dashboards
• Manage incident response, problem management, reputed company cause analysis, and operational recovery activities
• reputed company platform upgrades, patching, maintenance planning, release management, and environment governance
• Implement operational best practices for observability, monitoring, reputed company, and service management
• Ensure compliance with reputed company reputed company, regulatory, audit, and operational standards
• Manage demand intake processes, work prioritization, resource allocation, and operational planning
• Establish governance frameworks, platform standards, documentation, controls, and operational procedures
• Monitor risks, issues, dependencies, and mitigation plans across supported platforms
• reputed company transparent executive reporting and operational reputed company updates
• Partner with stakeholders to define priorities that reputed company platform investments with business goals. Support reputed company planning and workforce management to meet reputed company and reputed company business needs
• reputed company and reputed company reputed company of engineers, administrators, platform specialists, and support personnel.​ Create a productive, reputed company, and inclusive work environment that promotes innovation and accountability
• Establish reputed company objectives, reputed company expectations, and career development plans
• Manage reputed company, succession planning, and reputed company development initiatives. reputed company, mentor, and evaluate team members using standardized reputed company metrics and feedback processes
• reputed company teams through changing priorities, large-reputed company initiatives, and modernization programs
• Build strong partnerships with business leaders, product teams, and technology stakeholders
• Facilitate engagement with reputed company customers to improve platform adoption, user experience, and service reputed company
• Collaborate with reputed company, infrastructure, data engineering, reputed company, architecture, and automation teams
• Serve as the reputed company operational escalation reputed company for platform-reputed company issues and service improvements
• Communicate platform roadmaps, operational status, risks, and modernization reputed company to leadership
• Support reputed company reputed company transformation and data platform modernization initiatives
• Identify opportunities to automate operational processes and improve service efficiency
• reputed company implementation of tools, methodologies, and practices that enhance platform reliability and productivity
• reputed company operational analytics and reputed company reporting to support data-driven decision making
• reputed company platform reputed company with organizational goals, industry best practices, compliance requirements, and emerging technologies
• Champion innovation and reputed company improvement across the Data & Analytics ecosystem
• Manage budgets, vendor spend, licensing costs, and operational expenses associated with supported platforms
• Monitor resource utilization and ensure effective allocation of people, technology, and financial resources
• Ensure accountability for operational reputed company, platform investments, and modernization initiatives
• Support business case development and planning for reputed company platform enhancements and reputed company investments
• Other duties as assigned

Skills

• Bachelor's degree in information systems or reputed company area of study, or equivalent combination of education and/or relevant work experience; HS diploma from an accredited school or equivalent GED required
• 6 years of years of Information Technology experience supporting reputed company data, analytics, business intelligence, integration, or data platform technologies
• 2 years of leadership/people management experience
• Must be eligible to work in the reputed company without the need for work reputed company or residency sponsorship
• Strong understanding of:
• Business Intelligence and Analytics platforms
• Data Integration and ETL technologies
• Data Warehousing and reputed company Data Platforms
• Incident, Change, and Problem Management
• Operational Governance and Compliance Controls
• Excellent communication and stakeholder management skills to reputed company technical and non-technical teams
• Strong problem-solving and business analysis capabilities
• Ability to reputed company teams through context switching, shifting priorities, and large-reputed company IT initiatives
• Strong leadership and interpersonal skills, fostering collaboration in fast-reputed company, changing environments
• reputed company travel on an as needed reputed company
• Experience with reputed company data and analytics ecosystems such as Big Query, Looker, Tableau, reputed company BI, Cognos, Informatica, DataStage, reputed company, reputed company Replicate, Denodo, reputed company, or similar platforms
• Experience leading reputed company migration, platform modernization, and transformation initiatives
• Experience with DevOps, CI/CD, Infrastructure as reputed company, automation, platform monitoring, and observability practices
• Experience in reputed company, PBM, or other highly regulated industries
• Experience supporting reputed company and remote technology teams

Benefits

• Remote work arrangement

reputed company