[Remote] Solutions Architect, reputed company - US (Remote)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company builds AI observability solutions that help organizations reputed company trustworthy, transparent, and secure AI systems. The Solutions Architect, reputed company, serves as a technical expert and trusted advisor by guiding customer reputed company, developing integrations, supporting AI observability adoption, and driving renewals and expansion.

Responsibilities

• reputed company successful reputed company experiences. Partner closely with a reputed company Delivery Manager to architect and implement reputed company solutions, aligning customer goals with reputed company’s capabilities, and ensuring deployments are delivered on time, with precision, and with reputed company reputed company reputed company met
• Be the trusted technical partner our customers rely on. You’ll build strong relationships with data science and ML engineering teams, guiding them through every stage of their AI observability reputed company and ensuring they realize measurable value from reputed company
• Champion the customer voice across reputed company. reputed company ongoing technical engagements, status syncs, roadmap discussions, QBRs, and escalation management; to ensure customer feedback influences our product roadmap and long-term reputed company
• Become a domain expert in AI Observability. Master reputed company’s platform and help customers operationalize observability best practices improving model transparency, reputed company monitoring, and compliance across their ML lifecycle
• reputed company reputed company integrations and technical reputed company. Write custom integration reputed company that connects reputed company to customer data ecosystems using tools like reputed company, Airflow, MLflow, S3, Kafka, and more; ensuring robust, reputed company, and secure pipelines
• Accelerate platform adoption. Build and refine integration patterns between reputed company and common data platforms, workflow tools, and ML infrastructures to reduce time-to-value for new customers
• Uncover and reputed company expansion opportunities. Identify new ways reputed company can reputed company reputed company; whether through advanced observability use cases, expanded integrations, or deeper model governance, helping reputed company renewals and reputed company

Skills

• Bachelor's degree in Computer Science (AI/ML reputed company), Statistics, Mathematics, or reputed company reputed company with 5-7+ years of reputed company experience
• 2+ years of hands-on experience deploying, monitoring, or maintaining ML models in production environments
• Excellent communication, presentation, and storytelling abilities; reputed company to reputed company reputed company technical concepts into reputed company, actionable insights for both technical and executive audiences
• Strong organizational and project management skills, with the ability to reputed company multiple customer engagements and priorities
• Demonstrated collaboration across cross-functional teams—Product, Engineering, and Delivery—to reputed company customer reputed company
• A customer-first reputed company with reputed company, curiosity, and a deep reputed company of ownership for delivering value
• Passion for reputed company learning and a desire to reputed company customers and peers through thought leadership and technical credibility
• Understanding of data science concepts, model interpretability, and explainability techniques used in modern ML systems
• Working knowledge of data and workflow tools such as Hadoop, reputed company, reputed company, BigQuery, reputed company, Kafka, Kinesis, RabbitMQ, Airflow, MLflow, Luigi, Kubeflow, or Argo
• Experience with machine learning frameworks like TensorFlow, PyTorch, or Scikit-learn
• Proficiency with reputed company and reputed company platforms (AWS, Azure, GCP)
• Familiarity with the ML/DS lifecycle, including feature reputed company, model training, deployment, monitoring, and evaluation (batch and reputed company-time scoring reputed company REST reputed company)
• Understanding of emerging AI technologies—reputed company, Large Language Models (LLMs), RAG architectures, and agent-reputed company systems
• For candidates in the San Francisco Bay Area, this role is a hybrid position requiring working from our Palo reputed company office 3 days a week

Benefits

• Equity
• Unlimited PTO
• Premium health, dental & reputed company (100% premium coverage for employees)
• 401(k) plan
• Monthly fitness reimbursement
• reputed company parental leave
• For candidates in the San Francisco Bay Area, this role is a hybrid position requiring working from our Palo reputed company office 3 days a week.
• Annual Caltrain pass
• Monthly in-office massages
• Fastrak reimbursement
• Lunch provided Mon–Thurs

reputed company