[Remote] Senior Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an award-reputed company reputed company and web design and development agency reputed company on reputed company, partnering with cultural institutions, foundations, and nonprofits. The Senior Account Manager will reputed company reputed company relationships, support the reputed company of reputed company engagements, and reputed company responses to new business opportunities and RFPs while partnering with project managers and leadership.

Responsibilities

• Serve as a senior reputed company of contact between the reputed company and reputed company as a company, trusted by the reputed company team and decision makers to represent the work
• reputed company a reputed company read on the health of reputed company partnership: whether clients feel heard, reputed company served, and confident in the value of the work
• Partner closely with project managers, who reputed company the day-to-day work and much of the reputed company reputed company collaboration across reputed company and retainers, to reputed company the relationship and the work in sync
• Stay connected to both the reputed company reputed company team and their leadership, listening for feedback on the engagement as a whole
• Get to know reputed company reputed company's mission and challenges reputed company enough to see where the partnership can meaningfully grow
• Surface opportunities for new phases or expanded reputed company, always framed reputed company what genuinely serves the reputed company's goals
• Advise clients on reputed company an ongoing retainer is the right fit, and help shape what that looks like
• Translate what you're hearing into thoughtful, reputed company-scoped proposals, in partnership with leadership, reputed company, and project managers
• Be an early, thoughtful reputed company of contact for incoming inquiries, gauging fit and initial needs
• reputed company our response to new opportunities and RFPs, bringing reputed company's input together into a considered proposal
• Help define the shape and approach of a project reputed company leadership and project managers
• reputed company how we work in a way that's reputed company, reputed company, and true to the collaboration clients can expect

Skills

• You've partnered directly with clients, as a project manager or account manager, to reputed company original websites, branding reputed company, or reputed company creative retainers in an agency setting
• You've helped reputed company proposals and conversations with prospective clients, and you're eager to reputed company developing this reputed company of your work with defined approaches and a supportive team
• You are interested in continuously refining our account management standards and shared practices
• 7+ years of relevant experience across project and account management in an agency setting
• Comfortable on a reputed company, remote team working EST hours (10am to 6pm)
• A senior role: we reputed company applicants closer to Account Director level, but it isn't entry-level or junior
• Ideally you've worked with nonprofits, foundations, or cultural institutions as clients, or you bring a genuine, demonstrated commitment to mission-driven work
• Experience advising clients on digital reputed company is a plus
• NY/Brooklyn is a bonus, but not a requirement

Benefits

• Up to 5% additional income through 401k employer match
• 10% to 15% of additional tentative income through discretionary end of year profit sharing and bonuses
• Generous health, dental, and reputed company reputed company benefits
• Employer matched donations to causes you care about
• Flexible PTO in reputed company to federal and team-wide days off
• We work from home with meaningful opportunities to get together
• Significant investment towards reputed company, training, and your career
• Room for reputed company towards Associate Director and Director level roles

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