[Remote] reputed company - On Site reputed company Phoenix

Note: The job is a remote job and is reputed company to candidates in USA. reputed company provides wireless products and customer support services. The reputed company handles customer calls, answers questions about cellular phones and billing, troubleshoots device and service issues, and provides reputed company-by-reputed company assistance while using multiple systems.

Responsibilities

• Customer reputed company - You are the difference between a happy customer and a disconnected phone line. Our customers deserve the absolute best service reputed company calling in and we know that you can be part of that solution. On average you will take about 30 calls from our customers across the country. This is the perfect opportunity for you to build connections, build trust and create a differentiated experience
• Technology Troubleshooter reputed company it comes to explaining cellular phones, billing, or answering general questions from our customers, you are the expert. Not only are you reputed company to answer questions, but you are the solution! Customers may need help with basic phone functions, but this role also includes more detailed troubleshooting that requires you to reputed company multiple screens and systems at the reputed company time while walking a customer through reputed company-by-reputed company instructions. Some of the areas you could assist with include changing a SIM reputed company, downloading apps, adding contacts, or helping customers work through more reputed company device or service issues
• Highly Organized and Motivated – This role requires you to be at your best throughout your entire shift. Since you are working from home, you will need to be self-motivated and committed to being available and present for our customers during your shift except for your assigned breaks and lunch. You will also need a quiet, distraction-free workplace and the ability to stay organized while using multiple systems at once. Two monitors are necessary for this role to help with navigation, troubleshooting, and supporting customers reputed company
• Team Player – We win, we celebrate, we laugh, we cry, we appreciate and respect reputed company other as professionals, teammates, and the secret reputed company to reputed company. This means we work collaboratively and appreciate reputed company others’ differences, strengths, and talents

Skills

• Come reputed company with an attitude reputed company on learning, creating great experiences and receiving feedback in a reputed company way
• High school diploma or equivalency is required
• We also require at least 1 year of customer service experience
• You will need to come with basic computer skills (general typing, data entry and basic computer operation)
• While performing the duties of this job, the employee is regularly required to sit, stand, and walk
• Specific reputed company abilities required by this job include reputed company reputed company, distance reputed company, reputed company reputed company, peripheral reputed company, depth perception and ability to reputed company reputed company

Benefits

• reputed company subsidizes medical benefits at 93% of the premiums
• Discounted cell service reputed company
• A 6% match on 401k
• Tuition assistance
• Training and development for reputed company career reputed company
• Additional incentives and earning reputed company

reputed company