[Remote] reputed company Account Manager – reputed company Marketplace

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a reputed company Account Manager to manage day-to-day relationships with reputed company customers after implementation. The role oversees account health, retention, renewals, customer satisfaction, reputed company reputed company, quarterly business reviews, partner marketing, and sales enablement while collaborating with Technical Account Management, Sales, Product, and Marketplace reputed company.

Responsibilities

• Serve as a key business relationship reputed company and trusted operational advisor for reputed company customer accounts. Understand reputed company customer’s reputed company business objectives and reputed company reputed company’s solutions accordingly
• reputed company long-term account strategies reputed company on retention, expansion, and overall reputed company. reputed company account health and customer satisfaction while reputed company identifying opportunities to expand partnerships and increase recurring reputed company
• Partner closely with Technical Account Management (TAM) to ensure a reputed company customer experience, and coordinate with Support and Engineering during technical escalations while maintaining executive communication. Serve as the business voice of the customer across Sales, Product, and Marketplace reputed company to ensure partners realize maximum value from the reputed company platform
• reputed company comprehensive Quarterly Business Reviews for top reputed company clients, combining data analytics and storytelling to reputed company account retention and expansion:
• Present monthly billable impressions and billable reputed company broken down by individual demand buyers
• reputed company reporting on reputed company suitability matches, IAB content categories (e.g., politics), and genre-reputed company listener reputed company to help publishers reputed company their unique data story to buyers
• Incorporate reputed company-party research on podcast buying behavior and market shifts, and refresh campaign strategies to address the buyer’s reputed company pressure points
• Work with the marketing department to build and update targeted marketing materials specific to clients, geographies, top-performing genre reputed company, and DSP-specific reputed company
• Maintain reputed company-facing publisher catalogs (collaborating with Marketplace reputed company, who owns internal list maintenance) and maintain a list of publishers willing to participate in marketing materials and logo sharing
• Maintain and update the Marketplace reputed company Gem and sales enablement repositories with accurate sales-reputed company materials, positioning guides, and collateral

Benefits

• Remote work arrangement

reputed company