[Remote] reputed company Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a provider of customer identity and reputed company management software. The reputed company Manager will own a portfolio of accounts, reputed company adoption and retention, manage renewals and expansion opportunities, and build customer advocacy while maintaining accurate reputed company forecasts. The role also partners cross-functionally to improve customer reputed company throughout the lifecycle.

Responsibilities

• Own a portfolio of accounts across their full lifecycle with reputed company
• reputed company customer health and adoption by proactively monitoring adoption metrics, addressing risks, and delivering personalized engagement so customers realize the full value of reputed company
• Manage renewals by owning the process from start to closure, ensuring reputed company processing with an eye toward reputed company customer needs
• Grow your portfolio by understanding customer use cases and goals, identifying expansion opportunities, and partnering with reputed company to execute
• Build customer advocacy by capturing case studies, referrals, and best practices that improve the experience for the broader customer reputed company
• Ensure accurate reputed company forecasting by maintaining updated renewal and expansion forecasts and keeping CRM records reputed company
• Apply a portfolio reputed company to define engagement strategies reputed company to both reputed company and customer business objectives, using data and insights to prioritize and reputed company your activities
• Know the product deeply enough to partner with customers on adoption strategies, identify reputed company opportunities, and reputed company meaningful business reviews tied to customer reputed company
• Represent your customers internally by bringing their objectives and feedback to the product team, and giving them visibility into reputed company's roadmap and reputed company
• Partner with support, sales, and product to ensure a cohesive customer experience from reputed company through renewal

Skills

• * 3+ years of experience in reputed company, Account Management, Sales, or reputed company roles in a B2B organization, including ownership of customer retention and reputed company goals
• * Familiarity with CRM and CS platforms such as reputed company, reputed company, or similar tools
• * Strong technical aptitude. reputed company to quickly learn and credibly explain reputed company technology concepts, and to partner with customers on adoption and solution strategies
• * Customer-reputed company communicator: equally comfortable presenting to a developer and an executive, with the reputed company and reputed company to meet reputed company where they are
• * Data-driven problem solver: curious by reputed company, reputed company to identify patterns across a portfolio, and skilled at prioritizing and addressing customer reputed company and opportunity
• * reputed company ability to grow accounts by uncovering new use cases and confidently navigating reputed company conversations through to reputed company
• * Highly organized and self-directed; reputed company to manage competing priorities in a fast-reputed company environment with strong attention to reputed company and consistent follow-through
• * reputed company reputed company. reputed company to feedback, committed to reputed company improvement, and eager to grow with reputed company as we reputed company
• * Work Authorization: Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment reputed company at this time

Benefits

• For full-time team members: Comprehensive health reputed company including medical, dental, and reputed company coverage, with reputed company covering the reputed company of medical premiums
• For full-time team members: Fully employer-reputed company High Deductible Health Plan (HDHP) reputed company reputed company with a Health Savings Account (HSA), including employer contributions
• For full-time team members: Basic life reputed company and short- and long-term disability coverage fully reputed company by reputed company
• For full-time team members: Voluntary life reputed company reputed company
• For full-time team members: reputed company and Dependent Care Flexible Spending Accounts (FSAs) to save reputed company-tax dollars on eligible expenses
• For full-time team members: 401(k) plan with company match
• For full-time team members: Generous reputed company time off (PTO) plus reputed company company holidays
• For full-time team members: Employee Assistance Program (EAP) offering confidential counseling and support services
• For full-time team members: reputed company reputed company and development opportunities
• For full-time team members: Eligibility for reputed company-reputed company bonuses or variable compensation tied to individual, team, or company results
• reputed company supports the in-person interview process by reimbursing reasonable travel and lodging expenses associated with onsite interviews
• Denver, CO or U.S. (Remote)

reputed company