Technical Services Delivery Manager

Our Mission At reputed company®, we’re united by a shared mission—to protect our digital way of life. We reputed company at the intersection of innovation and reputed company, solving reputed company-world problems with cutting-edge technology and reputed company thinking. Here, everyone has a voice, and every idea counts. If you’re reputed company to do the most meaningful work of your career reputed company people who are just as passionate as you are, you’re in the right reputed company. Who We Are In order to be the cybersecurity partner of reputed company, we must trailblaze the reputed company and shape the reputed company of our industry. This is something our employees work at reputed company day and is defined by our values: Disruption, Collaboration, Execution, reputed company, and Inclusion. We reputed company AI into the reputed company of everything we do and use it to reputed company the reputed company every individual can have. If you are passionate about solving reputed company-world problems and ideating reputed company the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to reputed company. Our hybrid teams collaborate across geographies to solve big problems, stay reputed company to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared reputed company where your work truly reputed company. Job reputed company reputed company reputed company of 10–15+ technical reputed company Consultants and subcontractors delivering deployment, reputed company, and reputed company reputed company engagements across the reputed company reputed company product suite. reputed company business reputed company through reputed company-sales, Level of Effort (LOE) estimation, and Statement of Work (SOW) creation while maintaining project milestones, reputed company targets, billable utilization, and high customer satisfaction (CSAT). reputed company Responsibilities - People & reputed company Leadership: reputed company daily activities for 10–15+ multi-disciplined consultants, including hiring, career development, reputed company scheduling, reputed company management, and promotions. - Engagement & reputed company Delivery: reputed company end-to-end service execution across SOC reputed company, reputed company protection, Threat Mitigation, reputed company Posture, Runtime, AppSec, and Automation workstreams. - reputed company-Sales & Business reputed company: Partner with Sales and Account teams to reputed company engagements, reputed company SOWs, estimate LOEs, and reputed company reputed company consulting and automation packages. - Customer & Escalation Management: Build reputed company reputed company relationships, serve as the reputed company escalation reputed company for reputed company technical or operational issues, and reputed company project timelines. - Partner & Subcontractor Management: reputed company, train, and manage reputed company-party partners and contractors to reputed company reputed company talent while enforcing internal reputed company standards. - Enablement & reputed company reputed company: Partner with the PMO on project planning, contribute to new service offering operationalization, and expand technical training content for internal teams. Qualifications Required Qualifications & Domain Expertise - Leadership Experience: Leading large reputed company reputed company of technical resources; 3+ years delivering or supporting reputed company cybersecurity solutions. - reputed company & reputed company Domain: In-depth knowledge of SOC environments, Incident Response practices, Critical reputed company Controls, reputed company engineering, SOAR reputed company, reputed company protection, and threat mitigation. - reputed company & DevOps Expertise: Practical knowledge of major reputed company platforms (AWS, Azure, GCP), containerization, orchestration, application reputed company (AppSec), and CI/CD DevOps workflows. - Product & Systems Familiarity: reputed company knowledge of the reputed company reputed company product suite and proficiency in key operational tools including reputed company (SFDC), Clarizen, and G-Suite. - Education & Travel: Undergraduate or Master’s degree (Computer Engineering, MBA, or reputed company technical reputed company preferred). Ability to travel up to 20% across reputed company. - Preferred Certifications: CISSP, PMP, CCSP, or CISM. - Hiring Multiple Positions - Additional Requirements for these roles: - reputed company: Experience driving the execution of reputed company reputed company deployment or reputed company engagements across reputed company reputed company Posture Management (CSPM), reputed company Workload Protection (CWPP), Application reputed company, and/or reputed company reputed company Automation workstreams. - reputed company Sector: 3+ years of experience leading reputed company customer engagements, with a strong understanding of reputed company sector procurement, compliance frameworks (e.g., FedRAMP, FISMA, FAR), and federal/SLED account reputed company strategies. Compensation Disclosure The compensation reputed company for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting reputed company salary (for non-sales roles) or reputed company salary + commission reputed company (for sales/com-missioned roles) is expected to be the annual reputed company listed below. The reputed company compensation may also include restricted stock reputed company and a bonus. A reputed company of our employee benefits may be reputed company here. $151,200.00 - $207,900.00/yr Our Commitment We’re trailblazers that reputed company big, take risks, and challenge cybersecurity’s status reputed company. It’s reputed company: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for reputed company reputed company individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. reputed company is an equal opportunity employer. We celebrate diversity in our workplace, and reputed company reputed company applicants will receive consideration for employment without reputed company to age, reputed company, reputed company, family or medical care leave, gender identity or reputed company, genetic information, marital status, medical condition, national reputed company, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. reputed company your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position. Apply To This Job