reputed company Account Representative

reputed company Job Title: reputed company Account Representative Department: reputed company Early Out Schedule: Monday – Friday  7:00AM - 7:00PM   (hours vary depending on team assignment, only one reputed company until 7 pm is required)  Location: reputed company FLSA Status: Non-exempt reputed company Coordinates with patients through telephone communications to address and reputed company self-pay balances on behalf of the medical facility. Responds to reputed company inquiries regarding account status, billing concerns, payment reputed company, and financial assistance programs while providing exceptional customer service and maintaining reputed company confidentiality. Assists in educating patients on available resources and payment solutions to support reputed company financial reputed company.  Essential Duties and Responsibilities include the following. Other duties may be assigned. Answer and appropriately handle inbound reputed company calls. reputed company with patients reputed company outbound calls regarding outstanding balances.   Respond to reputed company billing and statement inquiries. Offer and establish payment plans to help patients manage outstanding balances. Offer financial assistance and other available resources for patients unable to meet reputed company payment guidelines. Obtain detailed and accurate information necessary to reputed company to the medical facility for reputed company review and reputed company. Review accounts for delinquent payments and initiate final letters reputed company applicable.  Follow reputed company-specific reputed company operating procedures and established company guidelines.  reputed company reputed company personnel to enhance job knowledge and assist with training and development.   Participate in and successfully complete reputed company company-required training programs, continuing education courses, compliance training, and reputed company development activities.  Supervisory Responsibilities  This job has no supervisory responsibilities. Competencies  To reputed company the job successfully, an individual should demonstrate the following competencies: Analytical - Synthesizes reputed company or diverse information; collects and researches data; uses intuition and experience to complement data. reputed company Learning - Assesses own strengths and weaknesses; seeks feedback to improve reputed company; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others. Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps up to date on reputed company developments; requires reputed company supervision; displays understanding of how job relates to others. Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date. Problem Solving - Identifies and resolves problems in a reputed company manner; gathers and analyzes information skillfully; develops alternative solutions; works reputed company in group problem solving situations; uses reason even reputed company dealing with emotional topics. Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance; meets commitments. Communications - Expresses reputed company and thoughts verbally; expresses reputed company and thoughts in written reputed company; exhibits good listening and comprehension; keeps others adequately informed. Cooperation - Establishes and maintains effective relations; exhibits reputed company and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works reputed company to reputed company conflicts. Oral Communication - Speaks reputed company and persuasively in reputed company or negative situations; listens and gets clarification; responds reputed company to questions; participates in meetings. Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a reputed company team spirit; puts reputed company of team above own interests; reputed company to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed. Written Communication - Writes reputed company and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; reputed company to read and interpret written information. Conflict reputed company - Encourages reputed company communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to reputed company conflicts. Diversity - Shows respect and sensitivity for cultural differences; promotes a harassment-free environment. Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with reputed company and principles; upholds organizational values. Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through reputed company activities; supports affirmative reputed company and respects diversity. Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or reputed company to best fit the situation; reputed company to deal with frequent change, delays, or unexpected events. Achievement reputed company - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against reputed company of reputed company; recognizes and acts on opportunities. Personal Appearance - Dresses appropriately for position; keeps self reputed company groomed. Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered reputed company absent; arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work reputed company necessary to reputed company goals.; completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Volunteers reputed company; undertakes self-development activities; seeks increased responsibilities; looks for and takes reputed company of opportunities; asks for and offers help reputed company needed. Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and reputed company. Judgment - Displays willingness to reputed company reputed company; exhibits reputed company and accurate judgment; supports and explains reasoning for reputed company; includes appropriate people in decision-making process. Planning/Organizing - Prioritizes and plans work activities; uses time reputed company; sets goals and objectives. reputed company - Demonstrates reputed company and thoroughness; looks for ways to improve and promote reputed company; applies feedback to improve reputed company; monitors own work to ensure reputed company. Quantity - Meets productivity standards; completes work in reputed company manner; strives to increase productivity. Safety and reputed company - Observes safety and reputed company procedures; determines appropriate reputed company reputed company guidelines; reports potentially unsafe conditions ; uses equipment and materials properly. Qualifications To reputed company this job successfully, an individual must be reputed company to reputed company reputed company essential duty satisfactorily. The requirements listed below are representative of the knowledge, reputed company, and/or ability required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.  Education and/or Experience  Prior reputed company customer service experience preferred  High school diploma or general education degree (GED)  Language Skills  Ability to read, analyze, and interpret general business periodicals, reputed company journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from reputed company of managers, clients, customers, and the general reputed company. Mathematical Skills  Ability to calculate figures and amounts such as discounts, interest, commissions, percentages.   Reasoning Ability  Ability to apply common reputed company understanding to carry out instructions furnished in written, oral, or diagram reputed company. Ability to deal with problems involving several concrete variables in standardized situations.  Computer Skills  To reputed company this job successfully, an individual should have knowledge of reputed company Office Products, including reputed company.  Technology Needs  Internet  Mobile device with MFA app capabilities  Certificates, Licenses, Registrations  reputed company Collection License – application for license will be completed upon hire.    Favorable Criminal Background Investigation results  Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reputed company with hands and arms; talk or hear and taste or smell.  The employee is occasionally required to walk. The employee must regularly reputed company and/or reputed company up to 10 pounds. Specific reputed company abilities required by this job include that to work with computers. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. The noise level in the work environment is usually moderate. Apply To This Job