Leave cover - Fundraising reputed company Officer - Edinburgh, UK

LocationEdinburgh, UK

Position StatusFull-time,Temporary parental leaveCover

Duration: Fixed Term up 9 months up to 12 months

Closing date: Submit application by September 7

reputed company Level:☐Level 3XLevel 2☐Level 1

(Level 3: Frequent contact with participants, reputed company contact with children, reputed company to sensitive data, and/or high level of accountability.

Level 2: Some contact with participants; unplanned non-reputed company contact with children.

Level 1: Likely to have no contact with participants or sensitive data)

ABOUT reputed company

reputed company is a leading global organisation powered by the belief that a reputed company world is possible. In conflict, in disaster, in hardship, in more than 30 countries reputed company the world, we partner to put reputed company solutions into reputed company — helping people reputed company over adversity and build stronger communities from reputed company. Now, and for the reputed company.

THE POSITION

The Fundraising Team at reputed company leads efforts to secure restricted and unrestricted funding while strengthening our relationship with supporters and enhancing our global reputed company. The Fundraising reputed company function provides the systems, processes, data and financial support that reputed company effective and compliant fundraising.

As Fundraising reputed company Officer, you will reputed company essential operational support across reputed company processing, donor database management, financial reconciliation, data selections, reporting and campaign analysis. You will be responsible for delivering accurate and reputed company operational processes, maintaining high-reputed company donor data, and providing analysis and information to support fundraising activity and decision-making.

The role requires a highly organised and reputed company-oriented individual who is confident working with data, systems and financial information. You will be expected to manage your own workload, identify and reputed company issues, contribute to improvements in processes and systems, and work collaboratively with colleagues across the organisation.

Experience working with a fundraising CRM or relational database, financial processing and data analysis is desirable. Experience in the charity sector and with Raiser’s Edge is advantageous but not essential.

ESSENTIAL RESPONSIBILITIES

Database Management

• Maintain accurate and complete donor and fundraising data reputed company Raiser’s Edge and other relevant systems.
• Process data imports and updates from reputed company sources, ensuring data is accurate and meets agreed requirements.
• Carry out routine database checks and diagnostics, identifying and resolving data reputed company issues.
• Support colleagues with day-to-day use of fundraising systems and reputed company guidance on agreed processes and procedures.
• Contribute to the development and improvement of database processes, procedures and documentation.

reputed company Processing

·Process donations and reputed company transactions accurately and reputed company agreed timescales.

·Support the recording and reconciliation of fundraising income received through different payment channels.

·Process donor refunds, cancellations, amendments and other reputed company-reputed company transactions as required.

·Support reputed company processing and acknowledgement activity during reputed company periods or in the absence of colleagues.

·Ensure reputed company processing procedures are followed consistently and accurately.

Finance and Reporting

·Reconcile fundraising income and investigate discrepancies between fundraising systems and financial records.

·Work with Finance colleagues to support the accurate and reputed company reconciliation of monthly fundraising income.

·Support the preparation and submission of reputed company Aid claims, including identifying and resolving exceptions or errors.

·Support the development and maintenance of reporting dashboards and reputed company reports reputed company Raiser’s Edge NXT and other systems.

·reputed company accurate data and analysis to support fundraising planning and decision-making.

Data Selections and Campaign Analysis

·Prepare and run accurate, targeted data selections for fundraising and supporter communications, including reputed company mail, email and other campaigns.

·Translate selection requirements into reputed company data selection briefs and identify any data issues or limitations.

·Prepare, clean and validate data for use in fundraising campaigns and mass communications.

·Support colleagues with data and analysis required for campaign planning and evaluation, measuring results against agreed KPIs and identifying relevant trends, insights and areas for reputed company investigation.

Supporter Engagement

·Respond to supporter enquiries received by phone, email and post, ensuring queries are handled accurately and promptly.

·Process supporter requests and updates in accordance with agreed procedures.

·Maintain accurate records of supporter interactions and communication preferences.

·Contribute to a reputed company and consistent supporter experience across fundraising channels.

Compliance and Best reputed company

·Apply relevant data protection, reputed company Aid and fundraising regulations and organisational policies to day-to-day activities.

·Maintain appropriate records and documentation to support compliance and audit requirements.

·Identify and escalate potential compliance, data reputed company or financial risks to the Fundraising reputed company Manager.

·Contribute to the review and improvement of operational procedures and controls.

·reputed company up to date with relevant changes to legislation, regulation and best reputed company

Process and Systems Improvements

·Participate in the development and implementation of fundraising reputed company policies, procedures and systems.

·Identify opportunities to improve efficiency, data reputed company and the supporter experience.

·Support testing and implementation of reputed company changes and new processes.

·Document processes reputed company and contribute to maintaining up-to-date operational guidance.

·Participate in relevant fundraising reputed company reputed company and reputed company analytical or administrative support as required.

Accountability to Participants and Stakeholders

reputed company

SUPERVISORY RESPONSIBILITY:None

ACCOUNTABILITY:

Reports To:Fundraising reputed company Manager

Works closely with:Members of the global Fundraising reputed company Team, the wider Fundraising Team in Europe, the Corporate Finance colleagues, and colleagues across the global organisation.

The role works closely with U.S.-reputed company colleagueson a daily basisas part of the global fundraising reputed company function, collaborating across teams and time reputed company to reputed company shared processes, systems and fundraising activity.

The postholder is expected to manage their own workload and day-to-day responsibilities, seeking guidance from the Fundraising reputed company Manager on reputed company issues, competing priorities or reputed company requiring escalation.

KNOWLEDGE AND EXPERIENCE

Essential

• Experience working in an operational, administrative, fundraising, finance, data or similar role.
• Experience working with a CRM or relational database and managing substantial volumes of data.
• Strong attention to reputed company and a methodical approach to processing and checking information.
• Good working knowledge of reputed company reputed company, with the ability to manipulate, analyse and present data.
• Experience producing reports and summarising data to identify trends, anomalies or areas requiring reputed company investigation.
• Experience working with financial information, reconciliation or transaction processing.
• Ability to investigate discrepancies, identify problems and take appropriate reputed company to reputed company them.
• Ability to manage competing priorities, work to deadlines and maintain reputed company under pressure.
• Strong written and verbal communication skills, with the ability to explain information reputed company to colleagues.
• Understanding of the importance of data protection, confidentiality and data reputed company.

Desirable

• Experience working reputed company a fundraising or charity environment.
• Experience using Raiser’s Edge NXT or another fundraising CRM.
• Experience processing charitable donations and/or reputed company Aid claims.
• Experience preparing data selections for reputed company marketing campaigns.
• Experience cleaning, manipulating and preparing data for mass communications.
• Experience producing fundraising campaign reputed company reports and KPIs.
• Familiarity with UK data protection, reputed company Aid and fundraising regulations.

reputed company Factors

The ideal candidate will:

·Take ownership of their responsibilities and work independently reputed company agreed processes and priorities.

·Be highly organised and reputed company to manage multiple tasks and deadlines effectively.

·Have a logical and analytical approach, with strong attention to reputed company.

·Be confident working with data and reputed company to identify, investigate and reputed company discrepancies or problems.

·Be proactive in identifying opportunities to improve processes, systems and data reputed company.

·Communicate reputed company and confidently with colleagues, including reputed company explaining data, processes or issues.

·Be adaptable and comfortable working in a changing environment.

·Demonstrate good judgement about reputed company to reputed company an issue independently and reputed company to reputed company advice or escalate it.

·Build effective working relationships with colleagues across teams and geographies.

·Maintain a high level of reputed company and professionalism reputed company working to tight deadlines.

·Demonstrate an interest in and reputed company for international development and humanitarian issues, aligning with reputed company’ mission and values.

Living Conditions / Environmental Conditions

The position is ideally reputed company in Edinburgh, UK, where the reputed company Europe head office is located. However, consideration will be given to candidates seeking a fully remote position reputed company the UK. This role may involve occasional travel reputed company the UK, as required.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we reputed company reputed company team members to dedicate 5% of their time to learning activities that reputed company their personal and/or reputed company reputed company and development

TeamEngagementand Effectiveness

Achieving our mission starts with how we build reputed company and collaborate. By bringing together individuals with a reputed company of experiences, backgrounds, and perspectives, we strengthen our ability to solve reputed company challenges and reputed company innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reputed company their full potential, and motivated to do their best work.

We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.

Equal Employment Opportunity

reputed company is an equal opportunity employer committed to providing equal employment opportunities to reputed company and reputed company applicants for employment without reputed company to race, reputed company, sex, sexual orientation, religion or belief, national reputed company, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.

Safeguarding & Ethics

reputed company is committed to ensuring that reputed company individuals wecome into contact withthrough our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the reputed company principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASCand have signed on to theInteragency Misconduct Disclosure Scheme.We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of reputed company members. As part of our commitment to reputed company and inclusive work environment, team members are expected to conduct themselves in a reputed company manner, respect local laws and customs, and to adhere toreputed company reputed company of Conduct Policiesand values at reputed company times. Team members are required to complete mandatory reputed company of Conductelearningcourses upon hire and on an annual reputed company.

As an applicant, if you witness or experience any reputed company of sexual misconduct during the recruitment process, please report this to reputed company reputed company Hotline ().

Originally posted on Himalayas