IT Support Technical Instructor (Continuous)

Per Scholas is a nonprofit organization focused on providing no-cost tech training to individuals seeking to enhance their careers. The IT Support Technical Instructor will deliver structured curriculum and ensure students acquire the necessary skills for success in entry and mid-level tech careers.

Responsibilities

• Deliver classroom training in a highly interactive style to prepare adult students for entry-level to mid-level careers in Information Technology
• Provide daily instruction, assessment administration, attendance, one-on-one tutoring, evaluation, and monitoring of individual student progress
• Manage student behavior, monitor and enforce student class attendance, dress code, and other program policies in a consistent manner as a partner with your peers in the professional development of all adult learners
• Work in collaboration with the Senior Director, Program Development and Design to identify and continually evaluate and evolve the curriculum as new technologies become available
• Work closely with the Program team to identify student needs, provide the necessary support, establish individualized plans for student achievement, and participate in regular student status meetings
• Maintain and update Salesforce and Canvas with student grades, certifications, scores, and progress notes
• Provide students with insight into career tracks within the field and advise on career opportunities and types of positions that would be commensurate with their skills and credentials
• Work with Business Solutions to recommend students for particular employment opportunities
• Create, submit and maintain training curricula for approval and files
• Work closely with staff in other sites to ensure the integrity of implementing the model
• Order books, materials, vouchers for exams in advance of training
• Participate in extracurricular activities such as social activities, employer visits, and professional events as applicable
• Perform all other related work delegated or required to accomplish the objectives of the total school program
• Meet professional teacher education requirements of school and state
• Participate in appropriate professional activities and development

Skills

• At least 1 year of teaching experience
• At least 1 year of IT Work experience
• Experience with curriculum, syllabus development and lesson planning a plus
• Experience with methods and strategies to explain and clarify complex topics to students with diverse experiences and educational backgrounds
• Ability to connect real-life work scenarios to the teaching environment
• Ability to help students apply professional skills to their delivery and participation in the classroom
• Experience with student assessment; and talent to continuously evaluate the effectiveness of the curriculum Ability to analyze and synthesize technical information
• Exceptional capacity to learn new technologies quickly and adapt to continuous changes in curriculum to stay current in the industry
• Current A+ certification (Current Edition 1001-1002 Series)
• Google IT Support Professional Certificate
• Network+ Certification (Current edition N10-007)
• Experience implementing network technologies in business environments with a focus on the deployment of TCP/IP suite protocols
• Advanced knowledge of Windows, Apple, and Linux Operating Systems; this includes both end-user and server versions
• Thorough understanding of security concepts, models, and standards; experience with implementation in business environments
• Qualified candidates must be able to comfortably and frequently lift 50lbs
• Bachelor's Degree in Information Systems, Information Technology, Computer Science, Computer Engineering, or related discipline (or equivalent practical experience)
• 3 years + IT work experience
• Experience teaching technical courses
• Experience teaching remotely
• Experience in workforce development
• Linux production experience
• Knowledge of cloud services technologies i.e. AWS, Azure, OpenStack
• Additional Industry certifications are a plus

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