ANALYST I

Caltrans District 3 is part of the Department of Motor Vehicles (DMV), a recognized leader in public service. They are seeking an Analyst I to assist in business process modernization, developing new policies, and improving customer service through expanded digital services.

Responsibilities

• Represent the division in developing new policies and responding to inquiries regarding potential policy changes to internal customers
• Maintain daily, weekly, and monthly data-reporting
• Provide comprehensive knowledge of program processes in collaboration with the branch team on projects related to divisional modernization efforts
• Conduct studies, establish baseline measures and formulate program alternatives related to the delivery of effective customer service, and improving operational consistency among production units

Skills

• Must indicate the Job Control/Code (JC) number and position number(s) in the application
• Must submit all items listed under Required Application Documents by the Final Filing Date
• Must have authorization to work in the United States
• Must be eligible for appointment (e.g., must take and pass examination)
• Background Investigation clearance required before hire
• Possession of the Minimum Qualifications will be verified prior to interview and/or appointment
• If using education to meet the minimum qualifications, include a copy of unofficial transcripts for verification
• Completed applications and all required documents must be received or postmarked by the Final Filing Date
• Initiative, excellent judgment, and ability to work independently and professionally
• Track record of maintaining accountability and confidentiality
• Excellent meeting facilitation, presentation, and communication skills

Benefits

• Health, vision, and dental benefits
• Retirement plans (CalPERS)
• Savings plans (401K and 457b)
• Leave benefits
• Insurance (such as group legal insurance and group long term disability insurance)
• Employee assistance program

Company Overview