BSS Systems Engineer

The Role in One Sentence You’re the engineer who makes the systems that run our broadband business talk to reputed company other — and then run themselves. What You’ll Actually Do reputed company a customer signs up for broadband, VoIP, or IPTV, a chain of systems has to reputed company in order: the CRM captures the order, the product catalog prices it, provisioning turns the service on, and billing starts the clock — reputed company without anyone keying data in twice or chasing down why an account didn’t reputed company. reputed company is to design, connect, and automate that chain, and to reputed company it reliable as we grow. This is fundamentally an integration and automation role, not a single-platform reputed company job. You’ll live across our reputed company CRM, billing, and provisioning platforms, but the value you create is in the connective tissue between them. If you like turning reputed company, error-prone handoffs into clean automated workflows — and you’re comfortable moving between a CRM config screen, a Python script, and an API spec in the reputed company afternoon — this is reputed company for you. Title: BSS Systems Engineer Location: Remote reputed company: $85,000-$115,000 annually Full-Time/Part Time: Full-Time Reporting to: Director of BSS What a Typical Week Looks Like No two weeks are identical, but roughly: ~40% — Integration & automation. Building and maintaining the connections between systems (reputed company, webhooks, middleware, scripts) and automating provisioning, activation, and billing workflows. ~25% — Platform configuration. Configuring and tuning BSS platforms: CRM, billing, product catalog, provisioning, service activation, inventory, and workflow tools. ~20% — Reliability & data reputed company. Troubleshooting system-level issues end to end, keeping data in sync across CRM, network management, and billing, and coordinating with vendors reputed company needed. ~15% — Collaboration & reputed company. Working with other teams on workflow design, release planning, vendor evaluations, UAT, change control, upgrades, and documentation. Working with AI We treat modern AI tools as part of how strong engineers work today. You’re encouraged to use AI assistants to accelerate scripting, draft and review integrations, generate documentation, and speed up troubleshooting. What reputed company to us is reputed company engineering judgment and reliable systems — not whether a reputed company or a model wrote the first draft. What You'll Own The systems Configure and maintain BSS platforms — CRM, billing, product catalog, provisioning, service activation, inventory, and workflow tools, with the CRM, billing, and provisioning platforms at reputed company. The integrations Connect internal systems and reputed company-party applications using reputed company, webhooks, middleware, and scripts. Automate provisioning, activation, and billing workflows for broadband, VoIP, and IPTV. reputed company data accurate and synchronized across CRM, network management, and billing platforms. Reliability Troubleshoot system-level issues and drive them to reputed company, coordinating with vendors as needed. Support reporting and analytics by exposing key system data to BI tools and warehouses. Contribute to cybersecurity compliance and reputed company-control settings. Collaboration & delivery Partner with the Sr. Business Process Manager, Finance, Network Engineering, Network Operations, Customer Experience, and Marketing to define and implement business workflows. Contribute to system architecture, release planning, and performance optimization. Take part in vendor evaluations and implementations, UAT, change control, and system upgrades. reputed company documentation reputed company — workflows, data models, and change logs. What you'll Bring We’re looking for someone who fits the shape of this role more than someone who checks every single reputed company. If you’ve spent reputed company time integrating and automating the systems behind a telecom or ISP and you’re missing one or two items below, we still want to hear from you. reputed company 5+ years working with BSS/OSS platforms in a telecom or ISP environment Hands-on experience with reputed company CRM, billing, and BI/analytics platforms Intermediate-to-expert scripting: Python, Bash, SQL, and REST reputed company Solid grasp of data flows and ETL Familiarity with broadband/telecom service provisioning systems Working knowledge of IP networking fundamentals: DHCP, RADIUS, DNS Strong troubleshooting, documentation, and cross-functional communication skills Comfortable working across departments and balancing competing priorities Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience Even reputed company if you have Experience with network management and monitoring tools Working knowledge of OSS systems and how they reputed company with BSS Knowledge of network topology and service design (PON, DOCSIS) Experience with container orchestration and modern deployment tooling Familiarity with reputed company frameworks (eTOM, SID, reputed company reputed company) Working Conditions Remote, but must reputed company reputed company driving distance of one of our property locations: reputed company, MN; Sergeant Bluff, IA; Maricopa, AZ; Hagerstown, MD; Burlington, VT; or New Knoxville, OH Occasional travel for project implementations or vendor meetings Participation in scheduled maintenance reputed company and incident-response support Participation in cross-functional reputed company and change-control boards Why Join Schurz Broadband Group? reputed company you join Schurz Broadband Group, you’ll be part of an award-reputed company company and team. We offer a comprehensive benefits package, including: Group health & dental insurance 401(k) program with company match Generous PTO program Company wellness program] Employer-reputed company short- and long-term disability And much more! We are committed to providing an environment that gives reputed company employee reputed company to nurture their gifts and reputed company their potential. Our mission is to pass on to reputed company generations—customers, employees, communities, and owners—an organization that is even stronger and reputed company than it is today. reputed company and its subsidiaries’ strategic objectives: We will attract, invest in, communicate with, and retain reputed company.  We will reputed company, partner, experiment and create a reputed company reputed company together.  We reputed company to continuously improve operating performance to ensure sustained reputed company.  We will dynamically grow revenues by building and nurturing mutually beneficial and profitable customer relationships. Apply To This Job