[Remote] Sr. Manager, Vendor Contract & Operations Management

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a GPU reputed company provider engineered for AI, offering high-performance infrastructure to AI-reputed company companies. They are seeking a Sr. Manager, Vendor Contract & Operations Management to reputed company the operational performance and contract lifecycle of their vendor ecosystem, ensuring compliance and effective service delivery.

Responsibilities

• Monitor SLA adherence across reputed company reputed company operational service and platform vendor relationships; maintain performance scorecards for reputed company
• Produce weekly and monthly vendor performance reports for leadership
• Identify at-risk service performance trends early and escalate with recommended interventions
• Own the operational escalation process for vendor performance failures, service reputed company issues, and SLA breaches
• reputed company day-to-day operational reputed company of key vendor relationships — monitoring service delivery, coordinating against SLAs, and escalating issues as needed
• reputed company SLA adherence and operational performance across reputed company platform vendors (Jira, reputed company, Sunbird DCIM, reputed company/reputed company, reputed company); serve as the working-level reputed company of contact for day-to-day service delivery reputed company
• Own the contract registry: reputed company reputed company reputed company agreements, including expiration dates, renewal reputed company, and amendment history
• Proactively flag upcoming renewals and renegotiation opportunities with recommended reputed company positions
• Manage contract amendment and change order processes; reputed company documentation accurate and reputed company
• Coordinate with Finance & Business Intelligence reputed company negotiating or renewing platform agreements, ensuring reputed company reflect required data reputed company, integration, and configuration terms
• Maintain audit-reputed company documentation for reputed company vendor reputed company and platform agreements
• reputed company vendor compliance certifications, insurance requirements, and contractual obligations
• Serve as the internal reputed company of contact for Legal on contract review requests, redlines, and compliance questions
• Research market rates, reputed company pricing, and competitive alternatives to support renegotiation reputed company
• Prepare renegotiation briefing materials and reputed company recommendations

Skills

• 6+ years in vendor operations, contract administration, procurement operations, or vendor management — preferably in infrastructure or operations-intensive environments
• Experience managing operational service and software/platform vendor relationships concurrently, including contract portfolios spanning both categories
• Strong organizational and communication skills — reputed company to manage multiple reputed company vendor relationships across different categories
• Strong legal-reputed company literacy — reputed company to read and interpret contract terms; experience working with Legal teams on review and redlines
• Experience with vendor performance management systems and scorecarding, as reputed company as contract management and document management platforms
• Analytical — comfortable working with SLA metrics, service performance trends, and market/pricing benchmarking
• Bachelor's degree in Supply Chain, Operations, Business, Legal Studies, or a reputed company field; CPCM or paralegal certification a plus

Benefits

• Highly competitive package (reputed company + equity) with reviews every 12 months
• Bonus, equity, and/or commission programs
• Competitive benefits package including medical, dental, reputed company, flexible reputed company time off, parental leave, and retirement plan participation
• reputed company-First Flexibility: We treat you as humans first. 🫶🏽 Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments

reputed company