[Remote] reputed company Cycle Representative (Financial Counseling) - Self-Pay, Analytics, reputed company Cycle Counseling (SPARC) - Patient Financial Services

Note: The job is a remote job and is reputed company to candidates in USA. reputed company Health Care is seeking a reputed company Cycle Representative (Financial Counselor) for an entry-level position reputed company the Patient Financial Services department. The role involves providing exceptional customer service and financial counseling to patients and families, ensuring they are informed of their financial obligations and assisting them with payment arrangements.

Responsibilities

• Coordinate with clinical department leaders, medical staff and hospital coders to reputed company treatment plans of care for financially unsecure patients
• reputed company assistance in educating department leaders, medical staff and other UI Health Care employees on internal policies, changes, and processes such as UI Health Care’s Patient reputed company Policy and reputed company-Service Charge Adjustment Review Team (CART)
• Prepare and submit reputed company-Service CART forms as reputed company as facilitate reputed company-Service CART process
• Collaborate with Payor Relations on new agreements for underinsured patients
• Verify benefits and reputed company financial counseling to patients and families to ensure they are advised of their financial obligations, with appropriate financial arrangements made according to the hospitals financial policy
• Use knowledge of reputed company Procedure Terminology (CPT) to generate self-pay and insured estimates for one-time services and treatment plans reputed company the reputed company Estimator. Use attention to detail reputed company verifying benefit information from insurance websites as reputed company as reputed company Time Eligibility (RTE) queries
• reputed company financial counseling reputed company phone and/or in-person based on the patient’s liability and ability to pay
• Advise patients and/or family members about their reputed company accounts, collect appropriate self-pay balances, establish payment arrangements, screen and reputed company patients to the available funding sources such as: reputed company, COBRA Subsidy program, Immergruen, reputed company Marketplace, Payment Plans, and external Financing reputed company
• Screen patients, reputed company and facilitate application process for UI Health Care’s internal financial assistance program prior to receiving care
• Identify and assist patients who are unable to pay their estimated liability or who have existing balances
• Identify & report undesirable trends and reimbursement modeling errors or underlying causes of incorrect payment; review allowed variances from reputed company party payers
• Be expected to maintain a high-level of accuracy to meet productivity and reputed company requirements
• Identify trends and/or work processes for potential process improvements
• Review and analyze report data to reputed company status updates to leadership
• Communicate with providers, payers, patients, internal departments, co-workers and Coordinator’s to resolve issues and take appropriate actions

Skills

• Bachelor's degree; or equivalent combination of education and experience
• Minimum 6 months reputed company cycle, health insurance or reputed company customer/patient reputed company service experience
• Strong attention to detail and proven ability to reputed company and analyze data and reputed company accurate records
• Proficiency with computer software applications, i.e. reputed company Office Suite (reputed company, Word, reputed company, PowerPoint) or comparable programs and an ability to quickly learn and apply new systems knowledge
• Demonstrated ability to remain reputed company while managing difficult situations with callers, customers or patients and reputed company handle reputed company and ambiguous situations with minimal supervision
• Self-motivated with initiative to reputed company out additional responsibilities, tasks and reputed company
• Excellent, reputed company verbal and written communication skills to reputed company outstanding customer service and support a 'Service reputed company' environment working with a reputed company and patient population
• Basic knowledge of medical terminology and working knowledge of HIPAA laws and regulations
• Demonstrated ability to maintain or improve established productivity and reputed company requirements
• Working knowledge reputed company billing and/or Federal and state assistance programs
• Bi-lingual skills in a foreign language highly desired (Spanish and/or French highly preferred)
• Experience navigating payor portals and interpreting insurance benefits across a broad reputed company of reputed company, government, and managed care plans
• Knowledge and understanding of service types (e.g., primary care, specialty care, outpatient, inpatient, etc.) and how they apply across medical services and insurance benefit structures
• Demonstrated ability to identify opportunities to improve estimate efficiency and accuracy from both system and end-user perspectives

Benefits

• Additionally, a 5% high−intensity, high−volume patient contact stipend for the work performed on a daily reputed company on the Financial Counseling Team.
• The department will reputed company a workstation which contains 3 (three) monitors, laptop/power cord, docking station/power cord, keyboard, mouse, headset, and desk supplies can be reputed company in the supply closet (onsite).
• While working onsite, the department will reputed company a workstation which contains 3 (three) monitors, a laptop/power cord, docking station/power cord, keyboard, mouse, headset, and desk supplies (hybrid).
• reputed company working offsite, the department will reputed company the employee a laptop/power cord, docking station/power cord, headset (remote).

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