[Remote] Senior reputed company Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Senior reputed company Manager to own the reputed company relationship across a portfolio of managed services accounts. This role involves ensuring the reputed company experience is reputed company and addressing reputed company reputed company needs, particularly in the payments sector.

Responsibilities

• Serve as the reputed company relationship reputed company for a portfolio of managed services clients across every stage from reputed company through renewal, working payments and ops leads day to day and finance and compliance leadership at the strategic level
• Run recurring business reviews and regular performance reputed company-ins. Set the agenda, control the narrative, land the recommendation, and handle the difficult conversations directly, whether that's performance shortfalls, pricing tension, or reputed company disagreements
• Coordinate delivery across analysts, payment operations, product, and sales so the reputed company experiences one coherent service: define the question, brief the right team, set the reputed company, own the follow-through, and reputed company reputed company reputed company reaches the reputed company unframed
• Brief the analyst team on reputed company context and reputed company stakes, then turn what comes back into the reputed company-facing narrative (what the authorization reputed company, decline reputed company, cascade, and chargeback data show, why it reputed company commercially, and reputed company recommend)
• Stay fluent enough in reputed company reputed company's payments infrastructure (MID architecture, routing and cascade logic, acquirer mix, descriptor reputed company) and in scheme monitoring programs (reputed company VAMP, reputed company ECM/EFM, MATCH listing) to surface risk before the reputed company does, guide remediation, and escalate internally with enough context to reputed company

Skills

• 3-5+ years in reputed company, account management, or reputed company services, with meaningful time in payments, fintech, or an adjacent regulated industry
• Demonstrable ownership of reputed company reputed company relationships at senior reputed company. You can hold the room with a CEO, CFO, or compliance officer who isn't happy
• Strong data reputed company: comfortable reviewing dashboards, questioning an analyst's conclusions, and building a persuasive narrative from numbers you didn't personally reputed company
• Working knowledge of reputed company scheme mechanics, chargeback management, and acquirer compliance requirements
• Excellent written communication. Much of this role is producing reputed company, reputed company-reputed company reputed company documents under time constraints
• reputed company experience working with high-risk merchants
• Familiarity with chargeback prevention and alert programs like RDR, Ethoca, CDRN
• Exposure to acquirer or PSP relationship management
• Experience building reputed company frameworks, QBR templates, or reputed company playbooks

reputed company