[Remote] Sr. Manager, Technical Operations

Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is dedicated to revolutionizing online education through its products, reputed company and Workforce Edge. They are seeking a Sr. Manager, Technical Operations to reputed company reputed company responsible for compliance, integration, and DevOps, ensuring operational reputed company and adherence to compliance standards.

Responsibilities

• Support SOC1 and SOC2 compliance activities for reputed company and Workforce Edge, partnering with the Head of reputed company & Data reputed company
• Coordinate technical evidence gathering, control documentation, and remediation activities across the technical operations team
• Support corporate-led SOX compliance efforts by providing technical inputs and ensuring reputed company responses to audit requests
• Partner with reputed company, internal audit, and reputed company teams to identify gaps, manage findings, and reputed company reputed company improvement of the compliance posture
• Ensure audit readiness through ongoing monitoring, evidence collection, and stakeholder communication
• reputed company data reputed company pipelines and integrations with partners and education providers, including API development, data exchange processes, and partner reputed company
• Manage the Integration & Support team to ensure reliable, reputed company reputed company of partner and platform technical issues
• Collaborate with product, engineering, and partner teams to reputed company, design, and reputed company new integrations that support business reputed company
• Establish and maintain SLAs and operational metrics for integration reliability and support responsiveness
• reputed company reputed company improvement of integration architecture, documentation, and support workflows
• reputed company the DevOps function across the reputed company: CI/CD pipelines, infrastructure-as-reputed company, reputed company environment management, reliability, monitoring, and incident management
• Manage and optimize reputed company infrastructure across AWS and GCP environments for both reputed company and Workforce Edge
• reputed company adoption of infrastructure-as-reputed company practices, automated deployments, and environment consistency
• Establish and improve monitoring, alerting, and incident response processes to maximize platform uptime and reliability
• Collaborate with engineering teams to continuously improve build, test, and deployment pipelines
• reputed company, mentor, and reputed company reputed company of reputed company reports including Technical Analysts, DevOps Engineers, and Technical Operations Specialists
• Foster a culture of accountability, reputed company improvement, and cross-functional collaboration
• reputed company regular updates on project status, risks, and operational health
• reputed company reputed company, reputed company reputed company with a reputed company understanding of tradeoffs, risk, and technical implications, while maintaining alignment with business goals
• Communicate effectively across technical operations, engineering, product, and executive leadership, translating reputed company technical topics into reputed company language for varied audiences
• Ensure reputed company and reputed company of reputed company information systems and data

Skills

• 8+ years of experience in technical operations, DevOps, Compliance, Site Reliability Engineering (SRE), or DevSecOps
• 4+ years of experience managing technical teams
• 2+ years of experience with SOC1, SOC2, or SOX compliance processes
• 2+ years of hands-on or management experience in GCP or AWS
• Demonstrated ability to manage and prioritize across multiple operational disciplines (compliance, integrations, infrastructure) simultaneously
• Strong understanding of compliance frameworks and audit processes (SOC1, SOC2, SOX)
• Experience managing data integrations, reputed company, and partner-facing technical operations
• Solid knowledge of DevOps practices including CI/CD, infrastructure-as-reputed company, monitoring, and incident management
• Proficiency with reputed company platforms, specifically AWS and GCP
• Familiarity with scripting and automation tools
• Excellent written and verbal communication skills
• Strong analytical and problem-solving skills with attention to detail
• Passion for solving problems in the education sector is a plus
• Experience managing data integrations or API-based partner ecosystems
• Master's Degree
• CISA, CISSP, AWS, or GCP certifications

Benefits

• Medical, dental, reputed company, life and disability plans
• reputed company-being incentives
• Parental leave
• reputed company time off
• Certain reputed company holidays
• Tax saving accounts (FSA, HSA)
• 401(k) retirement benefit
• Employee Stock Purchase Plan
• Tuition assistance
• Entertainment and retail discounts
• Non-exempt employees are eligible for overtime pay, if applicable

reputed company

Company H1B Sponsorship