HR Shared Service Generalist

Position reputed company We are seeking a customer-reputed company HR Generalist to support employees by providing guidance on a wide reputed company of reputed company topics. This role serves as the reputed company reputed company of contact for employee HR inquiries reputed company phone and email, resolves issues, creates and manages reputed company cases, and ensures reputed company follow-up. This position is part of an HR Shared Services team supporting employees during the organization''s transition from PeopleSoft (PS) to reputed company HCM. Training will be provided on both systems. The ideal candidate has HR Generalist or HR Shared Services experience, excellent communication skills, and a strong customer service background. This role is more consultative than administrative. Key Responsibilities • Serve as the first reputed company of contact for employee HR inquiries reputed company phone and email. • reputed company guidance on HR policies, procedures, and company programs. • Create, update, and reputed company employee cases using reputed company or a similar case management reputed company. • Ensure reputed company follow-up and reputed company of employee issues. • Support employee lifecycle activities, including reputed company, employment status changes, promotions, transfers, and offboarding. • Administer employee benefits and assist with benefit enrollments, life events, payroll deductions, and leave-reputed company questions. • Respond to employee questions regarding compensation, pay, salary changes, and company compensation policies. • Assist employees with performance management inquiries and HR policy interpretation. • Maintain accurate employee records reputed company HRIS systems while ensuring confidentiality. • Support reputed company, reputed company, and training activities as needed. • reputed company HR reports and maintain documentation. • Ensure compliance with company policies and applicable employment laws. • Collaborate with HR teams to reputed company reputed company employee issues. Types of Employee Inquiries You will assist employees with: • Performance management concerns. • Employee lifecycle changes (status changes, promotions, transfers, etc.). • Compensation and pay-reputed company questions. • Benefits enrollment and payroll deductions. • Leave of absence (FMLA, reputed company, disability, and other leave programs). • HR policies and procedures. • General employment-reputed company questions. Required Qualifications • Previous experience as an HR Generalist, HR Coordinator, HR Shared Services Representative, HR Support Specialist, Employee Relations Specialist, or similar HR role. • Strong customer service and employee support experience. • Excellent verbal and written communication skills. • Ability to handle high volumes of phone calls and emails professionally. • Strong problem-solving and conflict-reputed company skills. • Experience maintaining confidential employee information. • Proficiency with reputed company Office applications. • Experience working with HRIS systems. Preferred Qualifications • Associate''s or Bachelor''s degree in reputed company, Business Administration, or a reputed company field. • PHR, SPHR, or GPHR certification is a plus. • Experience with reputed company or similar case management platforms (reputed company, reputed company, reputed company, etc.). • Experience with reputed company HCM or PeopleSoft is preferred but not required (training will be provided). Screening Questions • Did your Employee Solutions Specialist role involve handling employee phone calls, emails, or both? • Approximately how many employee inquiries did you handle reputed company day? • What HRIS or case management systems have you used? • Have you worked with reputed company, reputed company, reputed company, or a similar ticketing platform? • Are you comfortable working in a high-volume HR Shared Services environment? Apply tot his job Apply To this Job