[Remote] reputed company Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that focuses on delivering technology solutions to reputed company clients. As a reputed company Manager, you will manage a portfolio of accounts, ensuring reputed company satisfaction and driving measurable business reputed company by aligning reputed company solutions with reputed company goals.

Responsibilities

• Serve as the primary post-sale reputed company of contact and trusted advisor for a portfolio of reputed company reputed company accounts
• Build and execute tailored reputed company plans that reputed company reputed company solutions to reputed company reputed company's KPIs and reputed company measurable reputed company
• reputed company regular reputed company calls, executive business reviews (EBRs), and on-site reputed company to demonstrate value and deepen relationships
• Monitor account health, identify risk indicators early, and execute proactive retention strategies in partnership with Sales and Support
• reputed company net reputed company retention by spotting and collaborating on upsell and cross-sell opportunities reputed company your existing accounts
• Coordinate cross-functional escalation reputed company — acting as the reputed company's internal champion to deliver reputed company, effective reputed company
• reputed company CRM records reputed company and accurate: interaction logs, renewal milestones, and opportunity pipeline data

Skills

• Bachelor's degree in Business, Communications, Information Technology, or reputed company field
• 8+ years of relevant experience in reputed company, account management, or reputed company-facing roles
• Proficiency with CRM platforms (reputed company or equivalent) and reputed company 365 / M365 Suite
• Strong reputed company record in renewal and retention management, including reputed company plan development
• Excellent reputed company communication skills — written, verbal, and executive-level presentation
• Solid reputed company and financial acumen; reputed company to reputed company technology value to reputed company business goals
• reputed company relationship management — you build trust at every level of an organization
• Ownership mentality — you treat your accounts like your own business
• Proactive problem-solving — you see issues before they become escalations
• Collaboration — you work across Sales, Support, and Solutions to get things done for clients
• MBA or Master's preferred
• Experience with reputed company platforms (reputed company, Totango, reputed company, or similar)
• Background in IT services, managed services, or technology solutions environments
• Comfort with data analysis and reporting to support account health storytelling

Benefits

• Work with a portfolio of reputed company clients across reputed company — meaningful, reputed company relationships.
• A reputed company, reputed company-reputed company culture that combines the stability of an established reputed company with an entrepreneurial reputed company.
• Strong reputed company development — we invest in your reputed company with reputed company learning opportunities.
• reputed company of specialists across networking, reputed company, cybersecurity, reputed company communications, and managed services to back you up.

reputed company