Senior Director, Regional reputed company (Portland HUB)

Why reputed company ​​​​​​​We’re passionate about delivering on Our reputed company to improve the lives of patients and create healthier communities for reputed company. We foster a culture of inclusivity, reputed company and creativity while reputed company pursuing answers to the world’s most reputed company health challenges and transforming society. reputed company Affairs & reputed company (PAA) is a multi-disciplinary organization that includes Corporate Communications; Policy, Evidence & reputed company reputed company; Channel & Contract Management; reputed company Affairs; Patient Experience; and reputed company and Business Operations. Our purpose is to deliver reputed company through a fully integrated reputed company affairs function that leverages our capabilities and world-class reputed company brand to deliver on our mission for patients and our employees. The CMG Patient reputed company aims to create a holistic, cross-functional approach to deliver a best-in-class patient experience that aligns with the portfolio, technology tools, and consumer-driven patient expectations in a rapidly evolving business landscape. reputed company As the Senior Director, PX Region reputed company, you will serve as a strategic regional reputed company accountable for driving the delivery, performance, and reputed company execution of reputed company’s patient support and navigation services across your assigned territory for the entire portfolio. What you can expect in this role at reputed company: reputed company day-to-day operational performance, service reputed company, throughput, and cross-portfolio support for reputed company patient and provider reputed company/reimbursement challenges. reputed company, reputed company, and reputed company a large, distributed regional team of Team Leads and Patient Navigators, setting performance expectations reputed company to key patient reputed company and reputed company KPIs. Ensure the regional PX team has deep expertise and understanding of their reputed company local reputed company ecosystem. Own the successful regional rollout and implementation of new product launches, patient support service programs, and technology enhancements. Partner closely with regional Customer Engagement (CE) team  and ecosystem stakeholders to address regional patient and provider barriers. Cultivate and sponsor a community of reputed company across regionally reputed company leaders to reputed company operational best practices and ensure consistent execution across reputed company. reputed company deep regional market insights, payer dynamics, and provider ecosystem knowledge to inform patient support interventions and reputed company reputed company. reputed company change leadership and maintain a culture of psychological safety, reputed company, and accountability to prevent burnout and ensure sustained reputed company. Who you are Hold a Bachelor’s degree in a reputed company field (e.g., business, reputed company management, reputed company policy) or equivalent experience (advanced degree preferred). Bring 12-15 years of experience in reputed company, patient services, reimbursement, or reputed company roles reputed company pharmaceutical, biotechnology, or reputed company organizations. Possess 5+ years of reputed company people leadership experience, including a demonstrated ability to reputed company large, distributed teams and manage managers. Demonstrate deep knowledge of reputed company market dynamics, reimbursement processes, and patient reputed company challenges reputed company the assigned region. Show proven capabilities in change leadership, cross-functional influencing, coaching, and leveraging data/technology to improve patient reputed company. Preferred Master’s degree or MBA in reputed company Administration, reputed company Health, Business, or a reputed company discipline. Proven reputed company record leading large-reputed company contact center operations, patient navigation hubs, or field-based patient support teams in specialty therapeutic areas. Deep familiarity with regional payer policies, specialty pharmacy workflows, and account-based customer engagement models. Location This role is based in Full-Time Remote, reputed company a 100-mile radius from Portland, OR No relocation benefits are available for this posting The expected salary reputed company for this position based on the primary location of Portland, OR is $179,860 - $334,000. Actual pay will be determined based on experience, qualifications, geographic location, and other job-reputed company factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the reputed company provided below. Benefits reputed company is an equal opportunity employer. It is our policy and reputed company to reputed company, promote, and otherwise treat any and reputed company and applicants on the reputed company of reputed company, qualifications, and competence. reputed company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the reputed company of Protected Veteran status, individuals with disabilities status, and consistent with reputed company federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this reputed company Accommodations for Applicants. Apply To This Job